Product Quality Professional

2 days ago

Cabuyao, Calabarzon, Philippines beBeeSpecialist Full time ₱2,753,400 - ₱3,481,050
Driving Product Excellence

Thumbtack's mission is to empower users with top-notch solutions for their home improvement needs.

We're on a quest to deliver seamless experiences that meet the highest standards of quality and user satisfaction.

Key Responsibilities
  • Bug Triage: Identify, analyze, and resolve bugs efficiently to drive product improvements.
  • User Support: Provide exceptional support to internal customers through designated channels.
  • Data Analysis: Leverage data insights to inform decisions and drive positive change.
  • Team Collaboration: Foster cross-functional collaboration to address challenges and improve processes.
  • Project Management: Manage special projects, trackers, reports, and analyses while coordinating with stakeholders.
  • Cross-Functional Partnership: Collaborate with other teams to enhance product performance and user experience.
Requirements
  • Research Expertise: Strong research skills, including navigation and investigation.
  • Technical Proficiency: Experience with Salesforce, Coda, Jira, and Google Workspace.
  • Communication Effectiveness: Clear and concise communication in both verbal and written forms.
  • Problem-Solving Ability: Strong problem-solving capabilities and critical thinking.

At Thumbtack, we value diversity and inclusivity. We welcome applicants from diverse backgrounds.

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