Business Operations Coordinator

1 month ago

Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full time
About the Role

We are seeking a highly skilled Business Operations Coordinator to join our team at CEBU GENERAL SERVICES INC.-NCR. This role is responsible for providing administrative support to the sales team, ensuring seamless day-to-day operations.

Job Description

The ideal candidate will have excellent organizational skills, be able to multitask with ease, and possess strong communication skills. Key responsibilities include:

  • Sales Support
    • Assist the sales team with tasks such as preparing reports, proposals, and presentations.
    • Process and track sales orders, ensuring all necessary documentation is complete and accurate.
    • Coordinate sales meetings, appointments, and travel arrangements for sales representatives.
    • Respond to customer inquiries, providing information or redirecting them to the appropriate sales representative.
  • Documentation and Data Management
    • Maintain and update customer databases, including entering new customer information and updating existing records.
    • Prepare and distribute sales-related documents such as contracts, price lists, and marketing materials.
    • Track and maintain records of sales activities, orders, and customer interactions in the CRM system.
  • Communication and Coordination
    • Serve as a point of contact between the sales team and other departments (e.g., marketing, finance, and customer service).
    • Communicate with clients to confirm order details, resolve issues, and ensure timely delivery.
    • Coordinate follow-up communications with prospective customers on behalf of the sales team.
  • Reporting and Analysis
    • Assist in preparing regular sales reports and dashboards for management, highlighting key performance metrics.
    • Track and analyze sales data to identify trends and areas for improvement.
    • Support the sales team in preparing forecasts and sales targets.
  • Office Management
    • Manage the sales department's calendar and ensure timely scheduling of meetings.
    • Organize and maintain files, records, and documents in an easily accessible manner.
    • Order and manage office supplies for the sales team as needed.
    Requirements

To be successful in this role, you should have:

  • A bachelor's degree in Business Administration or a related field.
  • At least 1 year of experience in a similar role.
  • Excellent organizational, communication, and interpersonal skills.
  • Proficiency in Microsoft Office, particularly Excel and Word.
Salary Information

The estimated annual salary for this position is ₱620,000 - ₱850,000, depending on qualifications and experience.

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