
Digital Building Systems Specialist
2 days ago
Digital Building Integration Engineer Job Summary
This role is responsible for ensuring clients and partners receive high-quality fault detection and diagnostics product delivery and support. The successful candidate will have a strong background in building systems, with experience in HVAC, controls, or fault detection and diagnostics.
Key Responsibilities:- Product Delivery and Support: Deliver and support clients with the highest quality fault detection and diagnostics product.
- Onboarding Projects: Collaborate on client projects, communicating timelines and milestones to ensure analytics meets expectations.
- Data Collection Services: Conduct onboarding activities such as installing Data Collection Services, data discovery, and organization for Digital Building Engineers.
- Troubleshooting: Troubleshoot Diagnostics for automated fault detection on customer's HVAC equipment.
- Result Validation: Review findings and validate results reported by software.
- Training and Engagement: Train and engage customers and partners on Data Transfer Service, data connectivity, and networking issues.
- Ongoing Support: Provide ongoing support of connected sites.
- Technical Background: Confident, self-motivated, and able to quickly grasp new technologies.
- Communication Skills: Effective communication with customers and partners.
- Education: Mechanical Engineering or related technical degree or 5-6 years related industry experience.
- Hands-on Experience: 1-2 years hands-on experience in HVAC, controls, or fault detection and diagnostics.
- BAS Protocols: Experience with BAS protocols such as BACnet, Haystack, oBIX, and Modbus.
- BAS Networking: Knowledge of BAS networking principles.
- Communication: Excellent verbal and written communication.
- Ideal Candidate Profile: Ideal candidates have exposure to automated commissioning, fault detection and diagnostics, performance measurement and verification.
- Metadata Applications: Ideal candidates have experience with metadata applications like tags and standards (e.g., Project Haystack).
- Certification: Basic networking or computer fundamentals certificate or equivalent experience.
- Learner: Learns technical and engineering solutions quickly and strives to improve them.
- Communication: Effectively communicates technical information to customers over the phone and through emails.
- Project Management: Manages multiple projects across countries simultaneously.
- Analytical: Thorough and analytical with good attention to detail.
- Process Improvement: Streamlines processes and finds efficiencies for complex technical tasks.
- Leader: Conceives and communicates product development ideas to leadership and product teams.
- Innovator: Thrives in an environment where work processes are established and constantly refined.
- Change Agent: Motivated about changing the built environment with new tools, technologies, and business models.
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