Project Execution Specialist

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeProject Full time ₱800,000 - ₱1,200,000
Project Fulfillment Lead Job Overview

The Project Fulfillment Lead plays a pivotal role in ensuring seamless customer project service commitments. Responsible for overseeing the complete service fulfillment process from order confirmation to completion, this role ensures alignment between project requirements, service execution, and customer expectations.

This includes coordinating with internal teams and third-party providers, managing documentation and logistics, and ensuring services are delivered accurately, on time, and in full compliance. Additionally, the role identifies service bottlenecks, disputes, or delivery risks and escalates them appropriately to maintain smooth operations.

Key Responsibilities:
  • Drive Process Efficiency and Customer Experience by streamlining processes and improving service quality
  • E nsure Customer Satisfaction through effective communication and timely resolution of issues
  • Optimize Team Productivity by delegating tasks and providing guidance to team members
  • Maintain Service Quality Standards by implementing quality control measures and monitoring performance
  • Support Team Performance and Development through training and mentorship
Required Skills and Qualifications:
  • Strong analytical and planning skills to manage multiple projects and prioritize tasks effectively
  • Good communication and presentation skills to engage with stakeholders and convey complex information
  • Excellent problem-solving skills to identify and resolve service bottlenecks and delivery risks
  • Strong leadership and team management skills to motivate and guide team members
Education:
  • Bachelor's Degree in Business Administration / Management
  • Bachelor's Degree in Operations Management / Industrial Engineering
  • Bachelor's Degree in Supply Chain Management / Logistics Management
  • Bachelor's Degree in Project Management or related fields
  • Bachelor's Degree in Customer Service Management or other business-related fields
Preferred But Not Mandatory:
  • Certifications in Project Management (e.g., PMP, CAPM) or Lean Six Sigma for process improvement
  • Experience or training in Customer Experience Management or Service Operations
Seniority level:
  • Associate
Employment type:
  • Full-time
Job function:
  • Other
  • Industries: Consumer Goods

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