
Medical Service Coordinator
2 days ago
Job Summary:
We are seeking a professional Patient Access Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to patients over the phone, scheduling appointments, verifying insurance coverage, and maintaining accurate patient records.
Key Responsibilities:- Provide exceptional customer service to patients by responding promptly to their inquiries and addressing their needs in a professional and courteous manner.
- Schedule primary care appointments including annual exams, chronic care follow-ups, acute visits, and preventive screenings.
- Verify patient insurance coverage and eligibility, including co-pays, deductibles, and network status.
Requirements:
- At least 2 years of experience working in a medical office setting, preferably in family medicine or internal medicine.
- Proficiency in electronic health record systems, including scheduling, documentation, and patient communication features.
- Strong knowledge of primary care visit types, referral processes, and insurance requirements.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
Work Schedule: Monday to Friday, 8:00am - 5:00pm EST
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