Virtual Medical Admin Coordinator

1 day ago

Lipa City, Calabarzon, Philippines beBeeAdministrative Full time $60,000 - $73,000
About the Position

We are seeking a highly skilled and organized Virtual Executive Medical Administrative Assistant to support our healthcare partner, a Tennessee-based physical therapy team. This role combines executive administrative support with medical office tasks.

Key Responsibilities
  • Administrative Support:
    • Provide administrative support to the executive leadership team.
    • Prepare documents, reports, and correspondence.
    • Assist with scheduling, email management, and task tracking.
    • Extract, input, and manage data/KPIs for executive review.
    • Coordinate with leadership to ensure smooth execution of priorities.
  • Medical Office Tasks:
    • Verify patient insurance coverage and obtain pre-authorizations for procedures.
    • Update and maintain patient files with insurance and clinical information.
    • Track the status of insurance claims and liaise with providers to resolve issues.
    • Respond to patient inquiries and FAQs.
    • Send appointment reminders and assist with scheduling support tasks.
    • Prepare and process basic reports, ensuring accuracy of records.
    • Maintain electronic medical records (Net Health/Therapy Source).
  • Collaboration & Workflow:
    • Work closely with the Vice President of Operations and leadership team.
    • Ensure data accuracy and reporting reliability to reduce human error.
    • Support executives in both administrative and strategic tasks.
    • Communicate clearly and effectively with internal teams and external partners.
    Requirements
    • Proven experience as an Executive Assistant, Medical Administrative Assistant, or similar role.
    • Strong organizational skills and attention to detail.
    • Excellent verbal and written communication skills.
    • Proficiency with key platforms, including EMR/Billing: Net Health (Therapy Source), Waystar; Payroll: Gusto; CRM: InfusionSoft; Data/Reporting: Mastertech or Tableau, Microsoft Office, Google Sheets/Drive; Insurance portals (e.g., Availity)
    • Ability to manage multiple priorities, work independently, and meet deadlines.
    • Experience in healthcare or physical therapy administration preferred.
    About Our Partner

The organization emphasizes six core values:

  • Responsibility – accountability in actions and outcomes.
  • Communication – clear, effective exchange of information.
  • Team Player – working collaboratively toward unified goals.
  • Professionalism – respect, adaptability, and strong problem-solving skills.
  • Positivity – fostering a constructive, healing-focused environment.
  • Integrity – honesty and strong moral principles at the core of all interactions.

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