IT Knowledge Management Specialist

Job Title: Knowledge Management SpecialistThe role of the Knowledge Management Specialist is to develop, implement, and maintain a comprehensive knowledge management strategy that aligns with IT service management principles. This position requires strong technical acumen, excellent communication skills, and the ability to simplify complex information for...

About Knowledge ManagementWe are a powerhouse of innovation, excellence, and people-first solutions. Our mission is to combine our world-class expertise with cutting-edge technology to redefine the future of knowledge management.We introduce AI-driven solutions - a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support...

Job Title: Knowledge Management ProfessionalWe are seeking a highly skilled Knowledge Management Professional to join our team. As a strategic leader, you will be responsible for the overall vision, governance, and continuous improvement of our IT knowledge management ecosystem.About the Role:This is a unique opportunity to leverage your expertise in ITIL v4...

Key Professional in IT Knowledge ManagementThis critical role involves strategic leadership and vision, governing the entire knowledge management ecosystem within an organization. Key responsibilities include defining and continuously improving the IT knowledge management strategy, adhering to best practices like ITIL v4 and KCS v6.The ideal candidate will...

Senior IT Knowledge StrategistThe ideal candidate will lead and manage the organization's knowledge management ecosystem, applying ITIL v4 and KCS v6 methodologies to drive operational excellence. This role requires deep technical expertise, linguistic precision, and the ability to translate complex concepts into clear knowledge for diverse audiences.Key...

Job DescriptionWe are seeking an experienced IT Knowledge Strategist to lead and manage our knowledge management function. This role is responsible for ensuring the knowledge base is up-to-date, accessible, and effectively utilized.The ideal candidate has a passion for knowledge management and automation, with excellent organizational and leadership skills....

Role DetailsContract Duration: Full-time Training Schedule: Monday - Friday Work Schedule: 9PM – 6AM Work Type and Location: Remote, Metro Manila Expected Start Date: Sept 4, About Us PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class...

Role DetailsContract Duration: Full-timeTraining Schedule: Monday - FridayWork Schedule: 9PM – 6AM Manila TimeWork Type and Location: Full Onsite, TaguigExpected Start Date: ASAPAbout UsPartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class...

Role DetailsContract Duration:Full-timeTraining Schedule:Monday - FridayWork Schedule:9PM – 6AMWork Type and Location:Remote, Metro ManilaExpected Start Date:Sept 4, 2025About UsPartnerHeroandCrescendohave joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class outsourcing and...

Role DetailsContract Duration: Full-timeTraining Schedule: Monday - FridayWork Schedule: 9PM – 6AMWork Type and Location: Remote, Metro ManilaExpected Start Date: Sept 4, 2025About UsPartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class outsourcing...