Customer Service Liaison

4 days ago


Pasig, National Capital Region, Philippines beBeeCommunicator Full time ₱4,500,000 - ₱6,000,000
HR Professional Opportunity

Duties and Responsibilities:

  • Assist clients with post-sales inquiries related to payment or collections.
  • Handle customer concerns/issues/inquiries to provide assistance and solutions (e.g. payment-related issues, follow-ups, and requests).
  • Develop and maintain professional relationships with clients, ensuring exceptional customer service provision.
  • Report the status of client payment processes to accounts managers.
  • Monitor overdue accounts and send payment reminders and collection notices.
  • Review financial reports and monitor accounts to ensure timely payment issuance through coordination with relevant departments.

Qualifications:

  • Graduate of a business-related 4-year course (Finance preferred)
  • Open to Recent Graduates
  • Willingness to work on-site (client-facing)
  • Excellent communication and customer service skills
  • Confidence and assertiveness
  • 1-3 years of experience in customer service, real estate, or collections

The ideal candidate will be an effective communicator with excellent customer service skills, able to handle multiple tasks and prioritize effectively in a fast-paced environment. A background in customer service, real estate, or collections is highly desirable.



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