Telesales Representative
3 weeks ago
As a Telesales Associate at Hunter's Hub, Inc., you will be responsible for promoting the Better Banking experience to all customers of the bank by offering various sales and marketing products, promotions, services, and programs. Your primary goal will be to achieve channel and campaign targets through telemarketing callouts.
Duties and Responsibilities:
1. Persuasive Communication Skills:
* Conduct callouts to existing and new customers of the bank to market product features and present benefits accurately and persuasively, gathering relevant client information needed to process applications or requests.
* Ensure completeness, accuracy, and consistency of client information via system access, dialer tools, and quality control measures to achieve on-time and proper processing of applications/requests. This will help prevent customer complaints and maintain a high level of customer satisfaction.
* Adhere to company rules and regulations regarding compliance with policies and procedures based on the bank's guidelines.
2. Quality Orientation:
* Understand and apply compliance and regulatory guidelines to ensure accurate and complete client information processing.
3. Additional Tasks:
* Perform other related tasks assigned from time to time to contribute to the team's success and the bank's goals.
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