Leadership Position
2 days ago
At ClearSource, we value our employees' happiness and well-being, which is why we offer a range of benefits to support their physical and mental health. Our comprehensive benefits package includes medical and dental insurance with free dependent coverage, group life insurance, paid time off (PTO), outstanding career growth, a passionate and innovative work culture, friendly team-driven environment, and skills and leadership development opportunities.
Job Responsibilities- Attend weekly one-on-one meetings with your leader and implement decisions and execute resulting action items.
- Hold weekly one-on-one meetings with direct reports to build relationships of mutual trust, create accountability around their dreams and career goals, teach and assess their implementation of the ClearSource leadership training tools, confirm attainment of Key Performance Indicators (KPIs) outlined in their respective Role Definitions, follow up on commitments made, and update People Analyzer weekly and administer Performance Self-Assessment to direct reports monthly.
- Conduct a weekly team meeting with direct reports to review production results, perform root cause analysis and resolution of issues, identify opportunities to recognize good performance, maintain consistent focus on agent performance by performing daily review of all performance metrics by agent, ensuring accuracy of reports and providing analysis on performance and productivity-related concerns, gathering additional information as necessary to accurately assess performance, developing, implementing, and ensuring execution of all action items related to performance improvement opportunities, following all appropriate processes, providing documented weekly coaching to agents using the 5-step coaching process with all necessary follow-ups on improvement opportunities, ensuring adherence to ongoing attendance, performance coaching, and performance management processes, and providing accurate and timely assistance to customers.
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Market Leadership Position
3 days ago
Pasig, National Capital Region, Philippines San Miguel Foods Full timeJob Title: Market Leadership PositionCompany OverviewSan Miguel Foods is a leading food company that operates in the Philippines. We are committed to providing high-quality products and excellent customer service.Job DescriptionWe are seeking an experienced Senior Marketing Professional to lead our brand management team.The successful candidate will be...
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Technology Leadership Position
3 days ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeWe are seeking a Technology Leadership Position to join our team. In this role, you will be responsible for fostering a culture of data-driven decision-making within the organization, promoting the use of analytics to drive continuous improvement and innovation.You will serve as a technological thought leader and advocate for the adoption of new...
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Accounting Leadership Position
3 days ago
Pasig, National Capital Region, Philippines Dempsy Resource Management Inc. Full timeDempsy Resource Management Inc. is committed to excellence in financial management and is seeking a seasoned professional to fill the role of Treasury and Accounts Supervisor. The successful candidate will oversee the accounts payable and accounts receivable teams, driving efficiency and accuracy in invoice processing, payments, and collections.This key...
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Sales Leadership Position
2 days ago
Pasig, National Capital Region, Philippines Mass Markets Full timeJob SummaryThe Director is responsible for the management and development of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of all operational strategy that ensures that performance, culture, and overarching...
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Product Leadership Position
14 hours ago
Pasig, National Capital Region, Philippines GESG Full timeA leading pharmaceutical company in Ortigas, Pasig City is seeking an experienced Product Manager to lead the development and management of ethical products. The ideal candidate will have a strong background in pharma product management, with experience working across various therapeutic areas.Key ResponsibilitiesDevelop and execute product strategies to...
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Engineering Leadership Position
2 days ago
Pasig, National Capital Region, Philippines AMTI (Accent Micro Technologies Inc.) Full timeAbout the RoleWe are seeking an experienced Engineering Head (Technical Director) to join our team at Accent Micro Technologies Inc.The successful candidate will be responsible for overseeing pre-sales, post-sales, and project management technical services for assigned projects.Key Skills and Qualifications:Bachelor's Degree in Engineering (Electrical or...
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Financial Leadership Position
2 days ago
Pasig, National Capital Region, Philippines Michael Page Full timeAbout Our CompanyOur client is a prominent player in the financial services industry, with a strong presence in the banking sector. They are committed to delivering exceptional results and providing a supportive work environment for their employees.Job SummaryThe Financial Planning and Analysis Lead will be responsible for developing and implementing...
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RPO Leadership Position
1 day ago
Pasig, National Capital Region, Philippines MCI Full timeWe are looking for experienced RPO Account Leader to support our business development team. The ideal candidate is highly motivated, energetic, and dedicated.CANDIDATE QUALIFICATIONS2-3 years of inside sales or staffing agency placement experience.Excellent organizational, written, and oral communication skills.The ability to type swiftly and accurately (20+...
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Credit and Collections Leadership Position
3 days ago
Pasig, National Capital Region, Philippines Creditable Lending Corporation Full timeLeadership Opportunity in Collection OperationsCreditable Lending Corporation is looking for a seasoned Collection Operations Director to lead our consumer account recovery efforts.This is a leadership role that requires a strong understanding of collections principles and a proven ability to motivate and manage high-performing teams.Key...
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Leadership Position
11 hours ago
Pasig, National Capital Region, Philippines Fpsinc Full timeJob OverviewFpsinc is a performance-based analytically driven solutions organization with operations in the world. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.We invest in our people and put culture first...
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Pasig, National Capital Region, Philippines Finastra Full timeOverview:Finastra is seeking a seasoned leader to head its profitable professional services practice. The ideal candidate will have significant experience with midas and/or core banking software, strong leadership skills, and expertise in project management.About the Role:Lead pre-sales activities, including project scoping, estimations, and SOWs for midas...
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Operations Leadership Position
3 days ago
Pasig, National Capital Region, Philippines Humanly (humanly) Full timeAbout Humanly: Humanly provides outsourced digital services and next-generation customer experience to fast-growing tech companies.We're Looking for a Team Leader: To drive team performance and deliver exceptional customer experiences for our clients.About the Job: As a Team Leader, you will be responsible for managing day-to-day operations, coaching and...
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IT Project Leadership Position
3 days ago
Pasig, National Capital Region, Philippines ABSI Full timeAbout Our CompanyABS I is a reputable IT consulting firm providing expert services to clients in various industries. We are seeking a skilled Senior IT Project Manager to join our team and lead our ERP system implementation projects.Our Values:Customer Focus: We prioritize our clients' needs and deliver high-quality solutions.Collaboration: We foster a...
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Accounting Leadership Position
1 day ago
Pasig, National Capital Region, Philippines Insight Technology Full timeRole OverviewWe seek an experienced General Ledger Accountant Lead to join our finance team. As a key member, you will play a pivotal role in managing monthly/quarterly/annual accounting close, P&L reviews, balance sheet reconciliations, and ensuring timely and accurate financial reporting.Our ideal candidate possesses a minimum of 8 years' experience in...
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Operations Leadership Specialist
6 days ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full timeJob DescriptionThe Operations Supervisor plays a pivotal role in driving business success through effective leadership and strategic guidance. Reporting to the Global Business Services – Operations Manager, this position is responsible for providing vision and direction to team leaders and members to achieve customer and business outcomes.Main...
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Change Leadership Specialist
3 days ago
Pasig, National Capital Region, Philippines AboitizPower Full timeJob Overview:AboitizPower seeks a skilled Change Leadership Specialist to lead organizational change initiatives. The successful candidate will develop and implement change management strategies to drive business results. The ideal candidate will have experience in change management, training, or a related area, with a focus on supporting the tactical...
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Store Leadership Role
1 day ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeWe are seeking an exceptional Team Management professional to join our team as a Shift Operations Manager. As a vital member of our leadership team, you will be responsible for driving sales and profit growth while ensuring seamless store operations.Primary Responsibilities:Customer Satisfaction: Foster a positive customer experience by addressing concerns...
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Financial Leadership Specialist
3 days ago
Pasig, National Capital Region, Philippines Avyan Global Full timeWe are Avyan Global, a growth-focused digital agency specializing in campaigns, brands, and spaces. We bring experiences to life by harnessing the power of design, data, and technology.As our Finance Manager, you will be the lead finance business partner for the organization and have responsibilities covering all aspects of financial management, financial...
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Customer Experience Leadership Position
7 days ago
Pasig, National Capital Region, Philippines MCI Full timeAbout MCIMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting,...
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Accounting Leadership Role
4 days ago
Pasig, National Capital Region, Philippines San Miguel Global Power Full timeJob Title: Senior AccountantDescription:This senior-level accounting position is responsible for maintaining accurate financial records, analyzing financial data, and preparing reports. A strong educational background in accounting, combined with relevant certifications and experience in leading teams, is essential for success in this role.Key...