Current jobs related to Operations Leadership Specialist - Pasig, National Capital Region - WHR Global Consulting


  • Pasig, National Capital Region, Philippines AboitizPower Full time

    Job Overview:AboitizPower seeks a skilled Change Leadership Specialist to lead organizational change initiatives. The successful candidate will develop and implement change management strategies to drive business results. The ideal candidate will have experience in change management, training, or a related area, with a focus on supporting the tactical...


  • Pasig, National Capital Region, Philippines IQ-EQ Full time

    At IQ-EQ, we are seeking a highly skilled and experienced Depositary Operations Specialist to join our team. In this senior technical position, you will be responsible for managing complex depositary operations and providing technical guidance to junior officers.Key Responsibilities:Review and oversee complex transactionsDrive regulatory compliance and...


  • Pasig, National Capital Region, Philippines Unilever Full time

    About the Role">We are seeking an Operational Improvement Specialist to join our team. In this role, you will be responsible for bridging the gap between our CD and Supply Chain partners by facilitating servicing governance and hyperpeak calls.">Key Responsibilities">Manage operations to ensure seamless communication between teams.Create proactive action...


  • Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    **Job Description for Customer Service Coordinator at Mida Food Specialist**The Customer Service Coordinator receives customer requests, quotations, orders, and lead times through various channels. This role makes quotations on standard items, writes orders, and relays pertinent order information to customers, ensuring seamless communication with other...


  • Pasig, National Capital Region, Philippines Avyan Global Full time

    We are Avyan Global, a growth-focused digital agency specializing in campaigns, brands, and spaces. We bring experiences to life by harnessing the power of design, data, and technology.As our Finance Manager, you will be the lead finance business partner for the organization and have responsibilities covering all aspects of financial management, financial...


  • Pasig, National Capital Region, Philippines The Medical City Full time

    The Medical City seeks a highly skilled and experienced professional to fill the position of Quality and Operations Specialist.About the RoleThis is an exciting opportunity for a motivated and experienced individual to drive quality and operations initiatives across various departments and units. The successful candidate will be responsible for reviewing...


  • Pasig, National Capital Region, Philippines Mass Markets Full time

    Job SummaryThe Director is responsible for the management and development of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of all operational strategy that ensures that performance, culture, and overarching...

  • Operations Leadership

    16 hours ago


    Pasig, National Capital Region, Philippines Comcast Full time

    BenefitsAt Comcast, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan, and paid time off. We also provide opportunities for professional growth and development, including training programs and educational assistance.Our employees enjoy a dynamic and supportive work environment, with access to...


  • Pasig, National Capital Region, Philippines Orica Limited Full time

    At Orica Limited, we are seeking a highly skilled Senior People Operations Specialist to join our diverse team in Manila. As a key member of our Human Resources department, you will play a crucial role in supporting our people strategy and operations across different regions.The ideal candidate will possess a Bachelor's degree in administration, psychology...


  • Pasig, National Capital Region, Philippines Nutral Herbal Corporation Full time

    Our ideal candidate will have a strong background in logistics and supply chain management, with a focus on last-mile operations.


  • Pasig, National Capital Region, Philippines Insight Technology Full time

    Select how often (in days) to receive an alert:Pasig, PHRequisition Number: 98304Client Operations Senior SpecialistLocation: This is an onsite opportunity where you will work in the office during training. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.Now is the...


  • Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

    We are seeking an exceptional Team Management professional to join our team as a Shift Operations Manager. As a vital member of our leadership team, you will be responsible for driving sales and profit growth while ensuring seamless store operations.Primary Responsibilities:Customer Satisfaction: Foster a positive customer experience by addressing concerns...


  • Pasig, National Capital Region, Philippines Creditable Lending Corporation Full time

    Leadership Opportunity in Collection OperationsCreditable Lending Corporation is looking for a seasoned Collection Operations Director to lead our consumer account recovery efforts.This is a leadership role that requires a strong understanding of collections principles and a proven ability to motivate and manage high-performing teams.Key...


  • Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full time

    Location: This is an onsite opportunity where you will work in the office during training. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.Now is the time to bring your expertise to Client Operations Senior Specialist role for a Fortune 500 Solutions Integrator where...


  • Pasig, National Capital Region, Philippines Orica Limited Full time

    Orica Limited is seeking a Process Leadership Professional to join our team. Key responsibilities include driving process training initiatives, ensuring compliance with strategies, policies, and regulations, and establishing accurate Standard Operating Procedures.Our CultureWe treat our people and applicants with fairness, dignity, and respect, getting the...


  • Pasig, National Capital Region, Philippines SPTR Workforce Solutions Inc. Full time

    Accounting Operations SpecialistWe are seeking an experienced Accounting Operations Specialist to join our team at SPTR Workforce Solutions Inc.The ideal candidate will have a strong background in accounting, excellent analytical skills, and the ability to work effectively in a fast-paced environment.You will be responsible for managing daily accounting...


  • Pasig, National Capital Region, Philippines Orica Limited Full time

    Orica Limited is a global company that operates in a rapidly changing environment. We are seeking an experienced and highly skilled Operations Administrative Specialist to join our team. In this role, you will be responsible for providing administrative support to our operations team, ensuring the smooth operation of our business, and contributing to the...


  • Pasig, National Capital Region, Philippines Humanly (humanly) Full time

    About Humanly: Humanly provides outsourced digital services and next-generation customer experience to fast-growing tech companies.We're Looking for a Team Leader: To drive team performance and deliver exceptional customer experiences for our clients.About the Job: As a Team Leader, you will be responsible for managing day-to-day operations, coaching and...


  • Pasig, National Capital Region, Philippines Software Ventures Internation Full time

    Operational Excellence SpecialistWe are seeking a highly skilled Operational Excellence Specialist to join our team at Software Ventures International. As a key member of our organization, you will be responsible for developing and streamlining digitization processes to maximize efficiency and accuracy.Responsibilities:• Develop and implement digitization...


  • Pasig, National Capital Region, Philippines Philippine Football Federation Inc. Full time

    Job OverviewThe Operations Coordinator Specialist will play a critical role in supporting the venue logistics operations.Responsibilities include:Assisting in the development of logistics plans and processes.Coordinating with internal stakeholders and external partners to capture requirements and assess needs.Managing information flow to all functional areas...

Operations Leadership Specialist

1 week ago


Pasig, National Capital Region, Philippines WHR Global Consulting Full time
Job Description

The Operations Supervisor plays a pivotal role in driving business success through effective leadership and strategic guidance. Reporting to the Global Business Services – Operations Manager, this position is responsible for providing vision and direction to team leaders and members to achieve customer and business outcomes.

Main Responsibilities
  • Lead teams in executing day-to-day operations based on migrated processes.
  • Possess in-depth understanding of business and processes to monitor overall performance and drive service excellence.
  • Develop and implement standard operational rhythm to deliver service level objectives and metrics.
  • Set clear and realistic goals for team and individual performance.
  • Advocate process documentation and standardization towards process maturity.
  • Drive key initiatives to facilitate process improvement and efficiency.
Key Qualifications
  • Bachelor's degree; Master's degree/MBA preferred.
  • More than 3 years of relevant working experience in leadership capacity; shared service setup in logistics and/or freight forwarding experience preferred.
  • Customer-oriented with strong relationship-building skills.
  • Above-average interpersonal, communication, and presentation skills.
  • Above-average English proficiency.
  • Possesses customer service mindset and passion for service excellence.