Global Contact Center Solutions Director
2 months ago
Our organization is seeking a highly experienced Contact Center Solutions Manager to lead our team in Makati. The ideal candidate will have a strong understanding of contact center technology, services, operations, and best practices.
Key Responsibilities:
- Analyze RFPs to identify requirements, evaluation criteria, and potential challenges.
- Develop tailored contact center solutions that address the specific needs and objectives of each RFP.
- Lead the creation of high-quality proposal documents, including executive summaries, solution overviews, service descriptions, and pricing structures.
- Oversee the entire RFP response process, from initial submission, solution read-out, bid defense to contract negotiations.
- Develop strategies to position the organization as the preferred vendor and increase the likelihood of winning RFPs.
Requirements:
- Bachelor's degree in business administration, or a related field.
- Advanced degree (MBA or MS) preferred.
- Minimum 10 years of experience in the Contact Center industry, with 5 years in solutions role.
- Proven track record of delivering successful contact center solutions and projects.
Benefits:
- HMO (300k per illness/year; no free dependents)
- PTO Credits of up to 30days on their 5th year
- Life and Accident Insurance
Interviews will be conducted over the phone.
-
Technical Contact Center Solutions Director
1 month ago
Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout TASQ Staffing SolutionsTASQ Staffing Solutions is a leading recruitment agency that specializes in placing top talent in the contact center industry.Job SummaryWe are seeking a highly experienced Technical Contact Center Solutions Director to join our team. The successful candidate will have a proven track record of delivering successful contact center...
-
Contact Center Solutions Director
1 month ago
Makati City, National Capital Region, Philippines Tasq Staffing Solutions Full timeKey QualificationsAt least 10 years of BPO experience, with 5 years in an equivalent roleA Bachelor's degree is requiredAmenable to work onsite in MakatiAmenable to work on shifting schedulesAbout the RoleThis position is responsible for leading the contact center solutions team at Tasq Staffing Solutions.
-
Strategic Contact Center Solutions Leader
3 weeks ago
Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we are seeking a highly skilled Contact Center Solutions Manager to join our team in Makati.About the OpportunityWe offer a competitive salary of PHP 120,000 - 180,000 per month, depending on experience, plus additional benefits such as HMO (300k per illness/year), PTO Credits of up to 30 days on their 5th year, and Life and...
-
Content Creator for Global Business Solutions
3 weeks ago
Makati City, National Capital Region, Philippines Global Coordination Center Limited Full timeWe are seeking a talented Content Creator to join our team at the Global Coordination Center Limited, a leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines. With a strong focus on delivering innovative solutions to our clients, we are looking for a skilled individual who can contribute to our continued...
-
Content Developer for Global Outreach
3 weeks ago
Makati City, National Capital Region, Philippines Global Coordination Center Limited Full timeJob OverviewGlobal Coordination Center Limited is a leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines. Our team specializes in providing innovative solutions to clients and is seeking a talented Content Developer to contribute to our continued success.
-
Digital Solutions Developer
4 weeks ago
Makati City, National Capital Region, Philippines Global Coordination Center Limited Full timeWe are seeking a skilled Front End ReactJs professional to develop and maintain high-quality websites for our clients at Global Coordination Center Limited.Key ResponsibilitiesWebsite Development: Design, build, and deploy robust WordPress websites that meet specific project requirements.Collaboration and Teamwork: Collaborate with cross-functional teams to...
-
Quality Assurance Specialist
1 month ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we're seeking a highly skilled Quality Assurance Specialist to join our team in a dynamic banking contact center environment. This exciting opportunity offers a unique chance to apply your expertise and contribute to the success of our clients.About the RoleWe're looking for a dedicated professional with a strong background in...
-
Makati City, National Capital Region, Philippines Global Coordination Center Limited Full timeJob DescriptionThe Global Wellness Ambassador plays a pivotal role in fostering a healthy and positive workplace culture at the Global Coordination Center Limited. This esteemed position focuses on promoting physical, mental, and emotional well-being among employees throughout their lifecycle.This vital member of the team will collaborate closely with...
-
Senior HR Director for Global Operations
4 weeks ago
Makati City, National Capital Region, Philippines John Clements Recruitment Inc. Full timeJob Title: Senior HR Director for Global OperationsWe are seeking a highly experienced and skilled Senior HR Director to lead our global HR function. This is an exceptional opportunity for a seasoned professional to drive business growth and development through strategic HR initiatives.
-
Training and Development Professional
2 days ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full timeCompany Overview">TASQ Staffing Solutions is a leading provider of staffing solutions, dedicated to delivering exceptional talent to our clients.">Salary">$85,000 - $110,000 per year, depending on experience.">Job Description">We are seeking an experienced Process Trainer to join our team in the banking contact center industry. As a Process Trainer, you will...
-
Accounting Specialist
3 weeks ago
Makati City, National Capital Region, Philippines Global Executive Solutions Group Full timeCompany OverviewGlobal Executive Solutions Group is a pioneering company that has been at the forefront of cross-border express delivery since 1969. With operations in over 220 countries and territories worldwide, we connect people globally, making a positive impact on our planet.Job DescriptionRole Summary: As an Accounting Specialist - Global Financial...
-
Makati City, National Capital Region, Philippines KMC Solutions Inc Full timeAbout UsKMC Solutions Inc is a leading provider of innovative cloud contact center solutions, dedicated to redefining the customer experience for companies globally. With a strong focus on diversity and inclusion, we strive to create a work environment that reflects the communities we serve.As a pioneer in the industry, we have received recognition as a...
-
Makati City, National Capital Region, Philippines Global Executive Solutions Group Full timeJoin the World of International FinanceThe Global Executive Solutions Group is seeking a skilled Senior Accountant to play a pivotal role in controlling our company's financial resources and ensuring compliance with regulations. This challenging position offers an exceptional opportunity to make a difference in a dynamic international environment.Key...
-
Human Resources Technology Solutions Director
1 month ago
Makati City, National Capital Region, Philippines KMC Solutions Full timeRole OverviewKMC Solutions seeks a dynamic and experienced HR Technology Solutions Director to join our organization. This strategic role involves overseeing the development, implementation, and optimization of technology solutions related to human resources.About UsWe are a forward-thinking company that values innovation and employee experience. Our ideal...
-
Financial Operations Director
4 weeks ago
Quezon City, National Capital Region, Philippines WalterMart Shopping Center Full timeWalterMart Shopping Center is seeking a highly skilled and experienced Financial Operations Director to oversee the overall accounting process based on assignment or Key Results Area (Billing, Collection, General Accounting, Accounts Payable).This is an exciting opportunity for a seasoned finance professional to join our team and drive financial excellence....
-
Senior Contact Center Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeCompany OverviewNityo Infotech is a leading provider of innovative solutions, committed to delivering exceptional customer experiences.Estimated Salary: $25,000 - $35,000 per annum, depending on experience and qualifications.Job DescriptionWe are seeking a skilled Senior Contact Center Representative to join our team in Eastwood City, Libis. As a key member...
-
Global Customer Support Director
1 month ago
Makati City, National Capital Region, Philippines Cobden & Carter International Full timeJob Overview:Cobden & Carter International is seeking a highly skilled Global Customer Support Director to lead our project under Maintenance Agreement.About the Role:This role involves being the primary point of contact for client concerns in the project and ensuring timely delivery of fixes while maintaining excellent relationships with clients.You will be...
-
Global Financial Solutions Specialist
1 month ago
Makati City, National Capital Region, Philippines Avaloq Full timeUnlock Your Potential as a Global Financial Solutions SpecialistAvaloq is a leading provider of wealth management technology and services, with a global footprint spanning 12 countries and over 160 clients worldwide. We are seeking a talented individual to join our Deal Hub Offering & Pricing team as a Global Financial Solutions Specialist.
-
Corporate Communications Director
4 weeks ago
Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob OverviewWe are seeking an experienced Corporate Communications Director to join our team at TASQ Staffing Solutions.Job SummaryThe successful candidate will be responsible for developing and executing a comprehensive media strategy that showcases the company's expertise in the technology and BPS services sectors.Key Responsibilities:Develop and implement...
-
Global Banking Solutions Expert
1 month ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeEstablished in the Philippines for over three decades, J-K Network Services is a renowned provider of commercial banking solutions to clients across various markets worldwide. As a Customer Service Representative with our company, you will play a vital role in delivering exceptional customer care and customized solutions to esteemed clients.Key...