
Business Development Executive
14 hours ago
This is an exciting opportunity to join a dynamic team as an Insurance Commercial Lines Specialist. The successful candidate will play a key role in driving business growth and providing exceptional customer service.
Key Responsibilities:
- Develop and implement strategies to attract new clients and retain existing ones.
- Collaborate with producers to provide tailored proposals that meet client needs.
- Utilize top-rated carriers to quote policies and maintain up-to-date knowledge of products and markets.
- Focus on sales growth through cross-selling and expanding existing accounts.
- Provide exceptional customer service by responding promptly to inquiries, processing claims, and making policy changes.
- Quote and issue new policies while managing certificates of insurance, evidence of property insurance, and homeowners insurance documentation.
Requirements:
- Minimum 5-7 years of experience in Commercial Lines Insurance.
- Strong understanding of Property & Casualty (P&C) insurance policies, coverages, and products.
- Familiarity with the operations of an Independent Insurance Agency.
- Knowledge of quoting policies with major carriers.
Customer Service Skills:
- Excellent spoken and written English skills articulate and friendly.
- Ability to professionally manage and respond to phone calls and emails.
- Strong listening skills and ability to handle objections or concerns effectively.
Sales & Upselling Abilities:
- Ability to recognize opportunities for cross-selling or upselling policies.
- Persuasive communication skills to offer additional products where appropriate.
Administrative & Process-Oriented Skills:
- Ability to accurately process multiple tasks under deadlines.
- Strong attention to detail to ensure quality and compliance.
- Ability to work independently while ensuring alignment with company standards.
Professionalism & Work Ethic:
- Strong problem-solving skills and ability to handle complex insurance issues.
- Ability to maintain a professional demeanor in all interactions.
- A proactive approach to learning and adapting to new tasks as outsourcing expands.
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