Senior Billing Operations Manager

2 weeks ago


Porac, Philippines beBeeBilling Full time $92,133 - $114,166
About This Role

This is a high-level billing position that requires expertise in managing subscription lifecycles, preparing dispute representation evidence, and executing billing workflows.

You will be responsible for taking ownership of end-to-end billing operations, including reconciliations, financial reporting, and collections outreach. This role involves hands-on AR execution with Stripe Subscriptions at the core.

Key Responsibilities:
  • Manage subscription lifecycles in Stripe: new setups, plan changes, proration, cancellations, reconciliations, and revenue tracking.
  • Own dispute representation: prepare and submit evidence packets to banks/card networks to protect company revenue.
  • Execute and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication.
  • Support month-end close: AR aging reports, reconciliations, and cash collection forecasting.
  • Investigate delinquencies: analyze root cause, adjust accounts, and handle outbound collections calls/emails when needed.
  • Partner with Sales & Customer Success to ensure accurate subscription data.
  • Identify and implement process improvements to make AR more efficient and scalable.
Requirements:
  • 3+ years of hands-on billing and accounts receivable experience in a SaaS or subscription business.
  • Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
  • Direct experience preparing and submitting dispute representation evidence to banks/payment processors.
  • Strong knowledge of HubSpot for AR/billing workflows.
  • Familiarity with collections outreach (calls + email), but with a bias toward solving the process and data issues behind delinquency.
  • Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.
  • Detail-oriented, proactive, and comfortable owning critical AR processes in a fast-paced, high-growth environment.


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