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Service Delivery Specialist

1 week ago

Manila, National Capital Region, Philippines STRATPOINT GLOBAL OUTSOURCING INC. Full time
About Us
Stratpoint Global Outsourcing Inc. is a trusted provider of modern technology solutions. Our team of experts delivers high-quality services in Agile Software Development, Quality Assurance, Cloud Consulting and Managed Services, Data Engineering and Analytics, and Artificial Intelligence and Machine Learning.

The Role
This position requires a highly skilled IT professional to manage IT operations, improve processes, document information, and communicate with stakeholders. The ideal candidate will have experience in IT support, asset management, and Google Workspace administration.

Your Key Responsibilities
  • Manage IT operations, ensuring smooth service delivery and effective communication with stakeholders.
  • Improve processes, reducing complexity and increasing efficiency.
  • Document information, maintaining accurate records and updating policies as needed.

About You
  • Experience in IT support, preferably in service desk, system administration, or IT operations.
  • Strong IT asset management skills, including laptop, mobile device, and software license management.
  • Knowledge of Google Workspace administration, including user provisioning, security policies, and access management.