Customer Experience Specialist

2 days ago

General Santos, Soccsksargen, Philippines beBeeSupport Full time $40,000 - $55,000

Are you passionate about delivering exceptional customer experiences?

Customer Support Consultant Role

We are seeking a highly skilled and dedicated individual to join our team as a Customer Support Consultant. In this role, you will be responsible for providing top-notch support to our clients through various communication channels.

Key Responsibilities:

  • Provide timely and effective support via chats, emails, and phone calls
  • Build strong relationships with clients to ensure their needs are met
  • Meet performance targets and exceed client expectations
  • Stay up-to-date with the latest industry trends and technologies
  • Maintain confidentiality and handle sensitive information with care
Requirements

To succeed in this role, you must have:

  • Bilingual proficiency in Dutch and English (B2 level)
  • A minimum of 6 months of experience in customer support
  • Personal or professional experience in trading, investments, or blockchain
  • Excellent analytical and research skills
  • A positive and responsible attitude
  • Strong laptop or computer with a stable internet connection
Benefits

We offer a range of benefits to support your growth and well-being:

  • Flexible working hours
  • The opportunity to work remotely
  • An inclusive international work environment
  • Competitive compensation in USD
  • Bonuses for referring friends
  • Paid intensive training and probation
  • A healthy work-life balance

Who We Are

We are a leading Support-as-a-Service company that provides premium outsourced customer support and CX services to tech companies worldwide.

We value diversity and welcome individuals from various backgrounds to join our team.

Apply now by sending your CV in English, highlighting your outstanding skills

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