Operations Manager, Digital Transactions
7 days ago
Pursue a Rewarding Career with Western Union
We are seeking an experienced Operations Manager, Digital Transactions to join our team in Quezon City, Philippines. As a key member of our digital review team, you will be responsible for managing a team of analysts who investigate digital transactions to prevent online fraud and ensure customer satisfaction.
Your Key Responsibilities:
- Manage a team of analysts to investigate digital transactions and prevent online fraud.
- Develop and implement effective risk management strategies to mitigate online fraud risks.
- Collaborate with cross-functional teams to drive process improvements and enhance customer experience.
- Analyze data to identify trends and inform business decisions.
- Ensure compliance with regulatory requirements and company policies.
About You:
- 5-7 years of financial industry experience, preferably in online fraud management.
- Proven track record of successfully supervising high-performing operations teams.
- Bachelor's degree in finance, business administration, or related field.
- Excellent communication, analytical, problem-solving, and leadership skills.
About Us:
Western Union is a global fintech company dedicated to making financial services accessible to humans everywhere. We offer a dynamic work environment with opportunities for growth and development.
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