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Supervisor - Digital Review Team

1 week ago

Quezon City, National Capital Region, Philippines Western Union Full time

Unlock Your Potential with Western Union

We are looking for an exceptional Supervisor - Digital Review Team to lead our digital review team in Quezon City, Philippines. In this role, you will be responsible for overseeing a team of analysts who investigate digital transactions to prevent online fraud and ensure customer satisfaction.

Your Key Responsibilities:

  • Supervise a team of analysts to investigate digital transactions and prevent online fraud.
  • Develop and implement effective risk management strategies to mitigate online fraud risks.
  • Collaborate with cross-functional teams to drive process improvements and enhance customer experience.
  • Analyze data to identify trends and inform business decisions.
  • Ensure compliance with regulatory requirements and company policies.

About You:

  • 5-7 years of financial industry experience, preferably in online fraud management.
  • Proven track record of successfully supervising high-performing operations teams.
  • Bachelor's degree in finance, business administration, or related field.
  • Excellent communication, analytical, problem-solving, and leadership skills.

About Us:

Western Union is a global fintech company committed to making financial services accessible to humans everywhere. We offer a dynamic work environment with opportunities for growth and development.