
Highly Skilled Support Specialist
3 days ago
This role is designed to deliver high-level administrative and organizational assistance to the CEO, ensuring seamless day-to-day operations.
The mission is to free up the CEO's time from routine tasks, optimize document management, and facilitate effective communication with both internal staff and external clients.
- Administrative Support & Calendar Management
- Organize and manage the CEO's calendar and emails, prioritizing and responding to routine inquiries.
- Assist with travel arrangements and meeting bookings.
- Manage task lists, deadlines, and send timely reminders for meetings and deliverables.
- Document Digitization & Management
- Digitize hard-copy documents and establish a document management system using SharePoint.
- Maintain digital filing systems for quick, secure, and easy access to information.
- Communication & Representation
- Act as a professional point of contact, communicating clearly with both internal staff and external clients or contractors.
- Make and receive phone calls on behalf of the CEO.
- Draft and respond to correspondence, ensuring sensitivity to local market nuances in both English and French.
- Coordination & Follow-Up
- Coordinate with staff and third parties to ensure seamless project and task execution.
- Track open items, follow up on pending issues, and provide regular status updates to the CEO.
- Technology & Adaptability
- Utilize Microsoft Office Suite (Outlook, Teams, SharePoint) and adapt quickly to new tools or processes as needed.
The ideal candidate will possess exceptional organizational and time management skills, advanced digital literacy, and excellent written and verbal communication in both English and French. They should be proactive problem-solvers, detail-oriented, and able to represent the CEO with integrity.
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