Remote Customer Service Representative

20 hours ago

Marikina City, National Capital Region, Philippines beBeeCustomer Full time $30,000 - $40,000

**Job Title:** Customer Service Professional

**Role Overview:**

We are seeking a highly skilled and personable professional to handle customer inquiries and resolve issues in a friendly and efficient manner. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking, clear and efficient in communication, and genuinely pleasant to talk to.

**Key Responsibilities:**

  • Respond to inbound customer calls and emails in a professional and friendly manner
  • Assist customers in placing orders via phone or email
  • Provide product information and help customers choose the right items
  • Handle inquiries related to order status, delivery, and general questions
  • Maintain accurate call and order records
  • Uphold excellent customer service standards and represent the company positively
  • Collaborate with the team for continuous process improvement

**Required Skills and Qualifications:**

  • Proven experience in customer service (voice support preferred)
  • Excellent verbal and written communication skills in English — clear, fluent, and friendly
  • Fast thinker with a no-nonsense approach and ability to get to the point efficiently
  • Positive attitude and customer-first mindset
  • Must be reliable, professional, and able to work independently from home
  • Strong attention to detail and ability to follow procedures

**What We Offer:**

  • A dynamic and growing remote team
  • Opportunities for professional growth and development
  • Flexible working hours and remote work arrangement

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