Tenant Support Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeAdministrative Full time ₱7,200 - ₱7,800

Are you looking for a challenging and rewarding role that allows you to make a real difference in people's lives? If so, this could be the perfect opportunity for you.

This Administrative Assistant position is an exciting chance to join our dynamic property management team and become a vital part of our tenant support system. As the first point of contact for tenants, you will play a key role in providing excellent customer service and ensuring that their needs are met promptly and efficiently.

Your main responsibilities will include:

  • Answering incoming calls and responding to inquiries about properties, accounts, and rental terms.
  • Providing timely updates and follow-ups on work orders, renewals, and other tenant concerns.
  • Accurately documenting all call details and ensuring issues, complaints, and service requests are passed to the right team members.
  • Maintaining a helpful and reassuring tone to support positive tenant relationships.

To succeed in this role, you will need to possess:

  • Empathy and effective communication skills.
  • The ability to stay organized and manage multiple tasks simultaneously.
  • A proactive approach to problem-solving and a commitment to delivering high-quality results.

In return, we offer a range of benefits including:

  • A competitive salary and opportunities for career growth and development.
  • A flexible and remote working arrangement that allows you to achieve a better work-life balance.
  • A collaborative and supportive team environment that values diversity, inclusion, and teamwork.

So if you're passionate about delivering exceptional customer service and making a meaningful impact in your community, we'd love to hear from you

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