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Business Development Manager

2 weeks ago

Pasig, National Capital Region, Philippines Offshore Business Processing Full time

Company Overview:

    Offshore Business Processing (OBP) is a leading provider of business processing solutions. Our company is committed to delivering exceptional service to our clients while fostering a dynamic and supportive work environment.

    As a key member of our team, you will play a vital role in driving our success by leading high-performing teams and implementing innovative strategies to enhance client satisfaction and operational efficiency.

Job Description:

    We are seeking an experienced Business Development Manager to lead our client services team. In this role, you will be responsible for developing and maintaining a positive and productive work culture that inspires employee commitment and drives key behaviors.

    Key Responsibilities:

  • Develops and maintains an energetic, high-performance company culture that inspires employee commitment and implement Reward and Recognition programs
  • Provides work direction of all Team Leads on enhancing organization performance and career progression
  • Manages the day-to-day operations of the accounts of the company
  • Manages the staffing level to ensure that staffing needs meet business requirements
  • Manages and coordinates workflow to achieve established business targets and objectives
  • Ensures that all performance and service standards are met in the areas of quality, processing time, and productivity

    Requirements:

  • At least 2 years of experience in the same job functions
  • Possesses excellent communication skills: listening, verbal, and written
  • Proficient in MS Office, Strong Powerpoint and Excel skills
  • Demonstrated ability to implement and develop strategies, build action plans, and set goals
  • Possesses excellent reporting skills
  • Previous leadership/supervisory experience in a BPO environment/freight forwarding company