Technical Identity and Access Manager

1 week ago

Pasay, National Capital Region, Philippines beBeeIdentity Full time ₱1,800,000 - ₱2,700,000
Job Description

As an experienced Identity and Access Management (IAM) professional, you will play a crucial role in securing and managing our organization's digital identities and access to critical resources. This is more than a support role; you will be a key technical expert responsible for the operational health of our identity infrastructure.

You will handle the advanced administration, integration, and support for our Microsoft Entra ID environment. This involves serving as an escalation point for complex identity and access issues, managing application integrations for Single Sign-On (SSO), and providing expert consultation on Azure IAM services.

Strong problem-solving skills and the ability to communicate technical security concepts clearly are essential for success in this role.

Responsibilities
  • Serve as the primary technical escalation point for all L2 queries related to Entra ID and other integrated IAM solutions.
  • Integrate new enterprise applications for Single Sign-On (SSO) using SAML, OAuth 2.0, and OpenID Connect protocols.
  • Troubleshoot, investigate, and resolve complex user access issues, including problems with Multi-Factor Authentication (MFA), SSO, and application access.
  • Analyze Entra ID sign-in and audit logs to troubleshoot issues, investigate security events, and support operational reporting.
  • Write and maintain clear technical documentation for SSO integrations, troubleshooting guides, and internal IAM processes.
  • Implement solutions for ad-hoc identity and access requests from business stakeholders in alignment with security policies.
  • Coordinate with the L1 support team on escalated user tickets and with the L3 engineering team for complex problem resolution and project handoffs.
  • Participate in and provide evidence for regular user access reviews and support compliance and auditing requests.
Required Skills and Qualifications

In-depth knowledge of Entra ID, SSO and Federation Protocols, Proficiency with PowerShell and Graph API, Expertise in Azure IAM Services, Identity Lifecycle Management, and Microsoft Certified: Azure fundamentals certification (AZ-900).

Benefits

At our organization, we value innovation and leverage cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success.

Why Work With Us

Upholding ethical standards and promoting diversity and inclusion, we foster a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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