
Virtual Operations Manager
2 days ago
This job is fully remote and requires clear English communication and writing skills.
Responsibilities:
- The Virtual Operations Manager is integral to the success of a company by launching new projects that include coordination and management of teams, planning and data analysis of program efficacy, streamlining communication with stakeholders, etc.
- Actively support Regional Operations.
- Provide outstanding academic services to students and their families.
- Operate seamlessly in a virtual operating environment.
- Maintain operating standards including people, financial, and academic standards.
- Ensure delivery of programs and initiatives for our students and partners.
- Meet operational excellence standards.
- Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/managing schedules with students and teachers.
- Manage class schedules to effectively staff sessions and meet efficiency targets.
- Manage virtual tutoring sessions.
- Monitor all students' academic progress.
- Help ensure flawless execution of programs and initiatives.
- Manage time in compliance with company and regulatory requirements.
- Conduct conferences with partner directors to review progress, adjust plans, and renew enrollments.
- Other responsibilities as required by the business.
Qualifications:
- Ability to create Standard Operating Procedures (SOPs) with excellence.
- Time management, planning, and prioritization.
- Ability to organize and manage multiple responsibilities successfully.
- Exhibits professional and approachable demeanor.
- Ability to prioritize and focus on key objectives.
- Effective communications both in virtual environments.
- Proficient in using all communication media.
- Ability to build engagement and trust in virtual relationships.
- Works well with others.
- Learning agility – able to adapt to changes in work environment.
- Able to acquire new skills as required.
- Ability to engage, manage and grow virtual relationships.
- Ability to work independently.
- High tolerance for ambiguity.
- Bachelor's Degree required.
- 2-3 years progressive career growth.
- Experience working in a virtual operations and team environment.
- Bilingual in English and Spanish beneficial.
- Proficient in Microsoft Office and Google applications.
Benefits:
Starting Salary of 30-50K PHP with significant growth opportunities.
About this role:
This is a full-time position that requires a high level of autonomy and self-motivation. The successful candidate will be responsible for ensuring the smooth operation of virtual projects and teams, while maintaining a high level of customer satisfaction.
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