Customer Service Data Specialist

18 hours ago


Cebu City, Central Visayas, Philippines ETeam Full time

ETeam is looking for a skilled Customer Service Data Specialist to join our team in Cebu. As an Onboarding Coordinator, you will play a crucial role in ensuring the smooth onboarding process of new drivers.

About the Role:

  • We are seeking an experienced professional with at least 1 year of customer service experience and a strong background in data entry.
  • You will be responsible for encoding additional data based on document submission, verifying documents for final approval, and creating driver accounts for activation.
  • Your attention to detail and ability to work independently will ensure that all submitted documents are correct and up-to-date.
  • In addition, you will be responsible for validating the completion of requirements, providing feedback on application status, and manually vetting data or documents submitted by peers/drivers.

Requirements:

  • Graduate of any bachelor's degree
  • At least 1 year of experience in customer service
  • Strong data entry skills and proficiency in MS Excel or Google Sheets
  • Ability to work onsite in Cebu
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary range of PHP 30,000 - 40,000 per month
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development

How to Apply:

Please submit your resume and cover letter to us. We look forward to hearing from you



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