Lead Project Initiatives

1 day ago

Paranaque City, Calabarzon, Philippines beBeeLeadership Full time ₱1,800,000 - ₱2,500,000
Job Overview

This role is ideal for a seasoned professional seeking to make a meaningful impact in the Global Customer Care space. As a key member of our team, you will lead initiatives and drive collaboration across teams to deliver exceptional outcomes.

The Project Manager plays a crucial role in ensuring alignment with business goals and timely delivery. This position requires strong leadership skills, excellent organizational abilities, and effective communication with diverse stakeholders.

Key Responsibilities:
  • Project Execution: Manage end-to-end project execution, including budgeting, scheduling, and resource allocation.
  • Requirements Gathering: Serve as a bridge between business users and cross-functional partners by capturing detailed requirements and translating them into standardized documentation.
  • Process Improvement: Collaborate with subject matter experts to document business processes, identify gaps, and propose effective solutions.
  • Agile Methodologies: Lead project teams using Agile frameworks, including managing Kanban or Scrum boards and facilitating ceremonies such as sprint planning and retrospectives.
  • Stakeholder Alignment: Maintain strong communication and alignment with stakeholders throughout the project lifecycle.
Requirements:
  • Agile Experience: Proven experience with Agile frameworks, including SCRUM, Kanban, and Sprint-based delivery.
  • Requirements Gathering: Demonstrated ability to gather, document, and translate business requirements into actionable deliverables.
  • System Knowledge: Familiarity with system integrations, user acceptance testing (UAT), change management, and business process mapping.
  • Communication Skills: Strong communication and interpersonal skills with the ability to effectively engage diverse teams and executive stakeholders.
  • Organizational Skills: Excellent organizational skills with a high attention to detail and a commitment to delivering high-quality solutions.

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