Organizational Development Leader
1 week ago
The Organizational Development Leader position at WNS Global Services, Inc. requires a highly skilled individual who can design and deliver customized training programs that drive business performance and enhance employee capabilities.
About the Job:
- Design and develop comprehensive training plans to support employee development and business objectives
- Collaborate with cross-functional teams to identify training needs and develop targeted solutions
- Conduct training needs assessments and create customized training programs to address business requirements
- Monitor and evaluate program effectiveness, making recommendations for improvement
Requirements:
- Minimum 2 years of experience in training management, preferably in a BPO environment
- Excellent communication and interpersonal skills with the ability to work with diverse stakeholders
- Experience in both process training and foundation skills/communication skills training is essential
- Ability to analyze data and make informed decisions to drive business growth
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