Customer Service Associate

2 weeks ago


Bacolod City, Western Visayas, Philippines Gratitude Philippines Full time
Job Description

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Gratitude Philippines.

Key Responsibilities:

  • Provide exceptional customer service through various communication channels
  • Resolve customer complaints and concerns in a timely and professional manner
  • Work effectively in a fast-paced environment with multiple priorities and deadlines
  • Collaborate with internal teams to achieve business objectives

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • Previous BPO experience an advantage
  • Excellent communication and problem-solving skills
  • Ability to multitask and work under pressure
  • Proficiency in Microsoft Office

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive salary and benefits package

We are an equal opportunities employer and welcome applications from diverse candidates.



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