
World-Class Service Ambassador
24 hours ago
Are you passionate about delivering exceptional service and making a meaningful impact with every interaction? We're looking for a skilled Customer Service Representative to join our team.
Job Description:As a Customer Service Representative, you will be responsible for addressing customer inquiries through various channels, including email, phone, live chat, and social media. You will also assist customers with orders, shipping, product details, and returns, while providing thoughtful and high-quality responses that reflect our service standards.
Key Requirements:- Proficiency in English (both written and verbal)
- At least 1 year of customer service experience
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus
- Excellent problem-solving and communication skills
- Adaptable and solutions-oriented mindset
- Annual performance-based increases
- Paid time off
- Health and dental insurance
- Holiday bonuses
- Permanent work-from-home setup
- Opportunities for career advancement as we continue to grow
- Personally owned PC or laptop with an i5 processor or equivalent
- Minimum of 15 Mbps for both upload and download internet speed
We are excited to offer a collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference.
Seniority level- Entry level
- Full-time
- Other
- IT Services and IT Consulting
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