Technical Services Associate

2 days ago

San Fernando, Central Luzon, Philippines beBeeITSupport Full time ₱2,500,000 - ₱4,350,000
Job Title: IT Support Specialist

About Sharesource:

We are a socially responsible organization dedicated to democratizing opportunities for individuals from developing countries.

Our mission is to empower our partners to attract and keep the most qualified members, sharing knowledge to unleash potential and grow scaling teams for businesses.

This role will be part of the Management Team and work closely with leadership in attaining company objectives.

The IT Support Specialist will be an ambassador of our organization's values and culture, ensuring processes are aligned with our values at all times.

  • Communicate and uphold organizational values while protecting the best interest of the organization.

The IT Support Specialist will plan ahead and be proactive to ensure zero downtime in operations.

Excellence in organization-values-oriented customer service when responding to IT-related and Management-related requests is required.

Continuously improving IT knowledge through training and skill development is essential.

  • Contribute ideas, solutions, and updates to the IT knowledge base.
  • Build strong working relationships with the Management team, clients, and team members.
  • Maintain hardware, software, and network systems across the organization.
  • Manage and follow through on open tickets to ensure proper response, documentation, and satisfactory resolution.
  • Evaluate current and upcoming hardware and software standards for possible utilization.

A successful IT Support Specialist will have at least 1–3 years IT support experience in a corporate Service Desk or other technical support role, with a background in Customer Service or IT Service Desk Analysis.

Excellent written, communication, and interpersonal skills are required.

Strong analytical, troubleshooting, and problem-solving skills are also necessary.

  • Associate IT Technical Support

    1 week ago

    San Fernando, Central Luzon, Philippines J-K Network Manpower Services Full time ₱25,000 - ₱35,000 per year

    COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.Position: Associate IT Technical SupportCompany Industry: BPOWork Location: Clark PampangaWork Schedule: Shifting scheduleSalary: Php 25,000 - Php 35,000 grossWork Set Up: On-siteHeadcount: 70 HC NeededJOB REQUIREMENTS:Al least high school graduate or undergraduate are...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines Tata Consultancy Services Full time

    Sourcing Associate at Tata Consultancy ServicesThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work...

  • IT Associate

    1 week ago

    San Fernando, Central Luzon, Philippines SM Retail Full time ₱250,000 - ₱500,000 per year

    Job Description Directly reports to the IT Manager and is the single-point-of-contact (SPOC) for IT services in the branch. He ensures data integrity for all the mall-based and offsite stores being supported. He also provides assistance in configuring and troubleshooting of Store Systems applications especially those that concern the Point-of-Sales system,...

  • Customer Service Associate

    1 week ago

    San Fernando, Central Luzon, Philippines AllBank (A Thrift Bank), Inc. (formerly Optimum Development Bank, Inc.) Full time $40,000 - $60,000 per year

    Qualifications:- Graduate of any 4 years Business coursewith at least 1 to 2 years experiencedFast Learner / Flexible / Willing to be trainCan start ASAP and amenable to work in Pampanga BranchJob Summary:The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and...

  • Customer Service Associate

    5 days ago

    San Fernando, Central Luzon, Philippines AI MANPOWER SERVICES INC Full time ₱27,000 per year

    Start Your Career Today – Customer Service Representative at SM Clark PampangaAre you ready to start your BPO career? Join us as a Customer Service Representative for our Financial and Telco accounts at SM Clark Pampanga. Experience a fast, virtual hiring process — no final interview required, making it easier for you to land a job quickly.Why Apply?...

  • Associate IT Technical Support

    24 hours ago

    San Fernando, Central Luzon, Philippines Spectre Teleservices Full time $104,000 - $130,878 per year

    JOB REQUIREMENTS:Al least high school graduate or undergraduate are welcome to apply.At least 6months to 1-year Technical Support roleHave experience in BPO companyExcellent problem-solving and analytical skillsOutstanding communication and customer service skillsResponsible in providing technical support for desktop systems, software, and...

  • Personnel Services Associate

    2 days ago

    San Fernando, Central Luzon, Philippines LORMA Colleges Full time $104,000 - $130,878 per year

    The HR Associate provides support in recruitment, onboarding, employee records, and HR policy compliance to help maintain effective HR operations and a positive work environment.Job Type: Full-timeBenefits:Company Christmas giftCompany eventsFree parkingOpportunities for promotionAbility to commute/relocate:San Fernando City 2500 P03: Reliably commute or...

  • Customer Service Associate

    1 week ago

    San Fernando, Central Luzon, Philippines ALLBANK (A THRIFT BANK), INC. Full time $30,000 - $50,000 per year

    Job Summary:The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and efficient processing of client's transactions in the areas of new accounts, tellering and special services.DUTIES AND RESPONSIBILITIESAs New AccountsPerform proper New Account's start and end of...

  • Technical Records Officer

    1 week ago

    San Fernando, Central Luzon, Philippines Alphaland Corporation Full time $104,000 - $130,878 per year

    JOB SUMMARY:The Technical Records Officer provides a variety of high level program support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations and policies and takes appropriate action; maintains a manual or computerized records system; perform related work.Job Responsibilities:Maintain and manage any...

  • Technical Customer Support Professional

    5 days ago

    San Fernando, Central Luzon, Philippines beBeeSupport Full time ₱200,000 - ₱400,000

    Job SummaryInformation Technology Support RoleAs an Information Technology Support Specialist, you will be the primary point of contact for customers seeking technical assistance via phone or email.Deliver exceptional customer service by addressing technical issues and providing timely resolutions.Utilize diagnostic techniques and pertinent questions to...