Head of Service Delivery – Offshore Team

Role OverviewThe Service Delivery Team Head will play a critical role in driving business results and improving customer satisfaction. This is an exciting opportunity to join our Client Support Management Team and lead a team of customer service advisors and shift leaders.Key Responsibilities:Leading and managing a team of customer service advisors and shift...

Tookitaki Manila, National Capital Region, PhilippinesHead of Service DeliveryTookitaki is seeking a Service Delivery Head to lead the end-to-end implementation of both On-Premise and Compliance-as-a-Service (CaaS) solutions. This role is pivotal in ensuring seamless client onboarding, deployment, and operational excellence, managing complex implementations...

The Head of Service Delivery is responsible for ensuring that all construction projects are delivered on time, within scope, and with the highest standards of quality and safety. This role oversees the execution of both horizontal and vertical construction projects, ensuring operational excellence, client satisfaction, and continuous process improvement. The...

CARTRACK is seeking a highly skilled and experienced professional to fill the role of Service Delivery Head. As a key member of our leadership team, you will be responsible for ensuring the delivery of high-quality services to our customers.Key Responsibilities:Oversee the customer service support center to ensure timely resolution of customer...

Cognizant Technology Solutions Philippines Inc. is a leading provider of IT solutions, and we are looking for an experienced IT Delivery Head to join our team.In this role, you will be responsible for leading our IT delivery teams to deliver exceptional solutions to our clients. You will analyze business data, assign tasks to team members, and solve complex...

We're looking for an experienced Head of Service Delivery who can lead our operations with precision and dedication. As a key member of our team, you'll be responsible for driving customer satisfaction through effective query resolution, product monitoring, and customer retention strategies.Key Skills:Leadership: Proven track record in team management, with...

HEAD OF ACCOUNT MANAGEMENT (LEADERSHIP TEAM MEMBER)Boomering IncPHP 600,000 - 1,000,000HEAD OF ACCOUNT MANAGEMENT (LEADERSHIP TEAM MEMBER)Angeles City, Philippines | Posted on 04/02/2025We are looking for a highly skilled and strategic Head of Account Management to join our leadership team. This role is crucial in managing and nurturing both client...

International SOS is currently pooling for offshore nurses for potential offshore projects which are likely to be in the Middle East or Africa.Eligibility Requirements:Minimum of 3 years current nurse experience in offshore vessels or platform.Hold a valid license to practice or medical registration from country of origin.Hold a valid offshore certification...

The Head of Service Delivery ensures the timely, high-quality completion of construction projects, overseeing both horizontal and vertical builds. This role focuses on operational excellence, client satisfaction, and continuous improvement while collaborating with internal teams and external stakeholders to optimize efficiency and ensure regulatory...

Role OverviewWe are seeking a seasoned Customer Support Team Lead to join our global team at HGS Offshore Staffing Solutions. As a proactive and experienced professional, you will lead daily support operations, drive service excellence, and continuously improve the customer experience.

Job Summary: The Recruitment Specialist will be responsible for identifying, sourcing, and recruiting top-tier candidates for various roles, for one of our clients based in Saudi Arabia. This position requires a strong understanding of recruitment strategies and the ability to adapt to different cultural nuances while collaborating remotely with hiring...

Key AccountabilitiesThe Head of Service Delivery is accountable for delivering high-quality results across multiple projects simultaneously.Performance MetricsOperational Efficiency Improvement – Achieve at least a 10% reduction in project execution inefficiencies annually.Client Satisfaction Rate – Ensure a high level of client satisfaction through...

Direct message the job poster from Nezda GlobalFocused on Building Diverse and Inclusive WorkforcesJob Title: Service Delivery ManagerKey Responsibilities:Oversee end-to-end service delivery, ensuring client satisfaction and service quality.Lead and mentor the service delivery team.Manage stakeholder relationships and expectations.Drive continuous...

Support Team Lead Job DescriptionHGS Offshore Staffing Solutions is seeking a highly experienced Customer Support Team Lead to lead daily support operations and drive service excellence. As a key member of our global team, you will be responsible for mentoring team members, developing quality improvement initiatives, and maintaining accurate internal...

Service Delivery Excellence in BankingAbout the RoleThis leadership position is responsible for driving service delivery, incident management, and continuous improvement initiatives in our API Services division.Key ResponsibilitiesDevelop and implement service management strategies to drive business growth and excellence.Lead and manage a high-performing...

HVAC Estimator/Designer - Remote for an Australian BusinessLocation: Makati, Metro Manila (Work from Office ONLY)About the Role:My Offshore Team is seeking skilled and motivated individuals to join our growing team as HVAC Estimator/Designer with Electrical Estimating experience. In this role, you will play a part in the design and estimation process for...

At Omega Healthcare Management Services Inc., we are committed to delivering exceptional client service and exceeding our clients' expectations. To achieve this goal, we are seeking an experienced professional to fill the position of Client Service Operations Director.As a key member of our team, you will be responsible for leading the delivery of...

The Senior Customer Experience Specialist is a pivotal role within HGS Offshore Staffing Solutions, responsible for overseeing a team of customer service and technical support agents. This position requires exceptional leadership skills to ensure the team meets performance targets and delivers an excellent customer experience.This role drives team...

Job Summary:Reports to: Product Delivery Unit HeadWe are looking for a seasoned Tech Team Head to lead the application delivery team for Core Business Delivery. The successful candidate will manage complex projects involving digital and online transaction solutions and lead a team of developers and IT professionals. This role demands a blend of technical...

Socium is looking for a seasoned Microsoft Business Applications Delivery Head to lead our technical delivery services teams. As a Business Applications Delivery Head, you'll collaborate extensively with certified experts on technical delivery services.About the Role:Program leadership and resource planning.Ensuring program profitability while implementing...