E-Commerce & Inventory Specialist

2 days ago

Mandaue City, Central Visayas, Philippines beBeeAdministrative Full time ₱35,000 - ₱55,000

Join our team and become a key player in delivering exceptional customer experiences, staying organized, and being involved in various aspects of a growing business. If you are passionate about providing timely customer service, monitoring inventory levels, and ensuring accurate stock counts, we encourage you to apply for this exciting opportunity.

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  • Career Overview:

  • We are seeking an Administrative Assistant specializing in E-commerce and Inventory who will serve as the frontline representative for our online store and farmer network. This individual will provide timely customer service and assistance, ensuring that orders are processed efficiently to maintain a positive experience and strengthen customer connections to our brand.

  • Responsibilities:

  • As an Administrative Assistant, you will be responsible for the following tasks:

    • Act as the primary contact for online customers, addressing inquiries, resolving complaints, and processing orders promptly.
    • Monitor and manage inventory levels, ensuring accurate stock counts and timely restocking of products.
    • Oversee the order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
    • Create, edit, and maintain product listings on our e-commerce platform, ensuring accurate descriptions and pricing.
    • Maintain accurate records of sales, inventory, and customer interactions in our database.
    • Generate regular reports on sales performance, inventory levels, and customer feedback to support decision-making.

  • Requirements:

  • To succeed in this role, you will need to possess the following skills and qualifications:

    • Customer Service Excellence: Strong communication skills with a customer-centric approach. Ability to address inquiries, resolve complaints, and process orders promptly.
    • Inventory Management Expertise: Experience in monitoring and managing inventory levels, ensuring accurate stock counts, and coordinating timely product restocking.
    • Order Fulfillment Proficiency: Proven ability to oversee the entire order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
    • E-commerce Platform Knowledge: Strong understanding of e-commerce platforms, particularly in creating, editing, and maintaining accurate product listings.
    • Data Management Skills: Proficiency in maintaining accurate records of sales, inventory, and customer interactions in databases.
    • Analytical and Reporting Abilities: Capability to generate and interpret reports on sales performance, inventory levels, and customer feedback to support decision-making.

  • Benefits:

  • In addition to a competitive salary, you can expect the following benefits:

    • Work From Home setup
    • PTO
    • Paid holidays
    • HMO

  • What We Offer:

  • At our company, we strive to create a work environment that is both challenging and rewarding. If you are looking for a new challenge and want to grow your career, we encourage you to apply for this exciting opportunity.

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