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Customer Service Liaison

7 days ago

Baguio City, Cordillera, Philippines Gratitude Philippines Full time

About Gratitude Philippines

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Gratitude Philippines is a company that offers various services, including home security and financial services.

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Job Overview

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We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Baguio. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support.

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Salary Package

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The successful candidate can expect a competitive salary package ranging from PHP 12k-16k per month.

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Key Responsibilities

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As a Customer Service Representative, your key responsibilities will include:

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  • Providing excellent customer service and support through various communication channels ">
  • Addressing customer inquiries and concerns in a timely and professional manner ">
  • Resolving customer complaints and issues in accordance with company policies and procedures ">
  • Collaborating with internal teams to ensure seamless delivery of services ">
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Required Skills and Qualifications

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To be successful in this role, you will need:

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  • A minimum of one month's experience in customer-facing roles ">
  • Excellent communication and interpersonal skills ">
  • A high level of professionalism and adaptability ">
  • The ability to work effectively in a fast-paced environment ">
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Benefits

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We offer a range of benefits to our employees, including:

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  • A competitive salary package ">
  • Ongoing training and development opportunities ">
  • A supportive and collaborative work environment ">
  • The opportunity to work on-site and enjoy a dynamic and challenging role ">