Customer Service Representative

6 days ago


Baguio City, Cordillera, Philippines Call Center International Full time

We are seeking a talented Customer Service Representative to join our team at Call Center International. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

This is an exciting opportunity for someone who is passionate about delivering outstanding results in a fast-paced environment. You will have the chance to work with a diverse range of customers, resolving their queries and concerns in a professional and courteous manner.

In this role, you will have the opportunity to develop your skills and knowledge in customer service, working closely with our experienced team to achieve excellent results.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues efficiently
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction

Requirements:

  • Fresh Graduates or those with relevant experience welcome
  • Excellent verbal and written communication skills
  • Ability to remain calm and professional in challenging situations
  • Availability to work flexible schedules, including evenings, weekends, and holidays if required


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