Customer Service Advocate

6 days ago


Baguio City, Cordillera, Philippines Pro5 Full time
Job Description

We are seeking an experienced Customer Service Advocate to join our team at Pro5. As a key member of our e-commerce support team, you will be responsible for providing top-notch customer service and support via email, live chat, and phone calls.

The ideal candidate will have a strong background in customer support, with a minimum of 5 years of experience handling customer inquiries and resolving issues. You will also possess excellent communication skills, both written and verbal, and be proficient in using CRM systems such as Shopify and Zendesk.

In this role, you will work closely with our sales team to ensure seamless customer interactions and provide a positive experience for our clients. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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