Customer Service Ambassador

1 month ago


Makati City, National Capital Region, Philippines SOURCETECH SOLUTIONS INC. Full time
Job Summary:

As a Customer Service Representative with Sourcetech Solutions Inc., you will be the key to delivering exceptional customer experiences. Your primary responsibility will be to attend to EastWest Healthcare's general inquiries and facilitate out-patient availments through the 24/7 Hotline.

Key Responsibilities:
  • Attend to EastWest Healthcare's general inquiries and facilitate out-patient availments through the 24/7 Hotline
  • Facilitate Hospital Admission and Discharges of EastWest Healthcare Members through the 24/7 Hotline
  • Secure medical documents as deemed necessary related to hotline transactions
  • Perform other duties and responsibilities as may be assigned by the immediate superior

Job Requirements:
  • Graduate of any 4 YEAR Bachelor of Science course
  • Medical Course is a plus
  • Computer Literate (Knowledgeable in Microsoft Office)
  • With HMO/Hospital/Clinic work experience is a plus
  • With good communication skills
  • Willing to work on a rotational shift


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