IT Service Delivery Manager

Responsibilities:Contribute to the continual evolution of the GBS transition methodology through process and tool development.Lead multicultural and multifunctional project teams in delivering transition projects. Teams will be virtual in nature therefore requiring agile and adaptive project management skills.Ensure compliance with project schedules:...

Service Delivery Manager Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team. In this role, you will be responsible for managing the delivery of IT services to internal customers.Main ResponsibilitiesManage the delivery of IT services to internal customers, ensuring high levels of satisfaction and quality.Develop and...

Job RequirementsJocson College Inc. is seeking a highly skilled IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for managing the delivery of technical services to internal and external customers.The ideal candidate will have excellent leadership and management skills, with the ability to motivate and...

Direct message the job poster from Nezda GlobalFocused on Building Diverse and Inclusive WorkforcesJob Title: Service Delivery ManagerKey Responsibilities:Oversee end-to-end service delivery, ensuring client satisfaction and service quality.Lead and mentor the service delivery team.Manage stakeholder relationships and expectations.Drive continuous...

Role SummaryThe successful candidate will be accountable for leading the Service Desk team in delivering high-quality services to our clients. This includes managing service delivery, coaching and developing team members, and ensuring adherence to established processes and procedures.Main ResponsibilitiesProvide leadership and guidance to the Service Desk...

VISEO ASIA Manila, National Capital Region, PhilippinesService Delivery ManagerThe Service Delivery Manager will lead our delivery center in Manila. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee...

We are looking for an experienced IT Service Delivery Manager to lead and implement ITIL-based processes across the IT organization. This role requires end-to-end ITIL implementation experience and a strategic mindset to optimize IT service delivery, governance, and continuous improvement. The ideal candidate should have a second-level ITIL certification...

As a Service Delivery Manager, you will be responsible for managing our team of Field Engineers and ensuring the successful delivery of services to our clients.Contact us directly if you have any questions about this open job position.Responsibilities:Have primary responsibility for implementing requirements of the customer contract, defining, planning,...

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.As a Service Delivery Manager, you will be responsible for overseeing the delivery of IT services that support our retail operations. You will leverage ITIL best practices to ensure that services are delivered efficiently and...

Job DescriptionThe Service Delivery Manager will oversee the delivery of IT services for in-scope applications used in AIA Philippines' operations.Key Responsibilities:Monitor and manage team performanceManage business unit escalations and ensure production environments are running normallyMonitor production issues and address them in a timely mannerMitigate...

Job Overview">We are seeking a skilled IT Service Delivery Manager to join our Probe CX team. As an Eastwood Computing Specialist, you will be responsible for ensuring the availability and productivity of computing devices on every seat used by the business.">Main Activities and Responsibilities">Fully onsite duty is required to ensure seamless service...

We are seeking a skilled and motivated Service Delivery Manager to oversee the Managed Service Operations for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction. The role involves managing...

The service delivery manager will be responsible for overseeing the delivery of IT services for the in-scope applications that are being used in AIA PH's operations.Roles and Responsibilities:Monitor and manage team's performanceManage BU's escalations and ensure all production environments are up and running normallyMonitor production issues and ensure all...

QUALIFICATIONSCollege or University Graduate of any course.ITIL / Agile (Any) Certified.Hands-on experience with software developmentExcellent communication skillsProblem-solving aptitudeExperience in leading a team and stakeholder management.PMP / Prince 2 Certified / MBATechnology or Practice Advocate (Gen AI, RPA, Delivery Excellence, Data Analytics,...

Job DescriptionAs the ideal candidate for this role, you will be responsible for ensuring strong customer service levels align with Company objectives. You will support the customer service team in resolving escalated issues or complaints and collaborate effectively with supply chain, sales, and other teams to ensure prompt and accurate order processing and...

Job DescriptionThis Financial Services Delivery Manager position requires a highly skilled professional to manage financial services delivery across multiple projects.Key ResponsibilitiesYou will oversee the delivery of financial services across multiple projects, ensuring timely completion and high-quality results.Develop and implement strategies to improve...

JOB ROLE AND RESPONSIBILITIES:Participates in capability presentations, requirements gathering, and proposal preparations for any RF I / RFP / RFQs.Develops required KPIs of project and/or resources and ensures that those KPIs are consistently met and reported to the client.Owns coordination of technical activities with own engineering teams and client...

We are seeking a seasoned Technology Service Delivery Manager to join our team at Manpower Philippines. As a key member of our Technology & Operations group, you will play a critical role in ensuring the delivery of high-quality technology services to our clients.About the Role:This is an exciting opportunity to lead a team of professionals, driving business...

About This Role:The Technical Service Delivery Manager role at Probe CX is a key leadership position that requires strong technical expertise and leadership skills. The successful candidate will be responsible for managing the delivery of technical services across the organization.Responsibilities:Manage the delivery of technical services to meet business...

Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Service Delivery Manager who will establish and create strategies that will enhance processes and boost...