Key Account Growth Professional

7 days ago


Dumaguete, Central Visayas, Philippines beBeeCustomerSuccess Full time ₱3,500,000 - ₱5,000,000

Imagine partnering with leading technology brands in a company that prioritizes your growth, success, and community.

Job Overview

We help global leaders strengthen customer relationships through customer success, renewals, inside sales, and channel management. We're seeking a skilled Customer Success Specialist to join our growing team.

Key Responsibilities:

  • Manage high-volume customer interactions via phone and email.
  • Conduct regular customer health checks and capture the Voice of the Customer.
  • Develop product knowledge to address questions, objections, and customer concerns.
  • Collaborate with global teams to deliver exceptional customer experiences.
  • Document customer feedback and track satisfaction metrics.

Requirements:

  • At least 1 year of Customer Success experience.
  • Experience with Salesforce or similar CRM is a plus.
  • Proven skills in onboarding new clients or product users (Presenting demos and conducting presentations).
  • Experience in client management, conducting health checks, and client business reviews.
  • Prior success in achieving individual and/or team sales goals.


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