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Customer Support Agent

2 weeks ago

Taguig, National Capital Region, Philippines Nityo Infotech Full time

**Job Description**

Nityo Infotech is seeking a skilled Service Desk professional to join our team. As a key member of our technical support staff, you will be responsible for providing high-quality service to our clients.

**Responsibilities:**

  • Resolve customer inquiries and issues in a timely and efficient manner
  • Provide technical support via phone, email, or chat
  • Collaborate with internal teams to resolve complex issues

**Requirements:**

  • Bachelor's degree in any field
  • 6 months to 2 years of experience in TSR or Service Desk roles
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

**What We Offer:**

  • Competitive salary package
  • Ongoing training and development opportunities
  • Hybrid work setup with flexible hours