Customer Service Representative Position with Experience and Growth Opportunities
1 month ago
Are you a highly skilled customer service professional looking to take your career to the next level? We are seeking a dedicated and experienced CSR to join our team at Neks Job Philippines. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and driving customer satisfaction.
About UsNeks Job Philippines is a leading provider of innovative solutions and services to various industries. We pride ourselves on our commitment to excellence, teamwork, and customer-centric approach.
Job SummaryThis is an exciting opportunity for a seasoned CSR to leverage their expertise and experience in a dynamic and fast-paced environment. As a CSR, you will be responsible for:
- Responding to incoming calls from customers, addressing their queries and concerns, and resolving issues promptly.
- Providing accurate and timely information to customers regarding our products and services.
- Troubleshooting problems and escalating complex issues to senior team members when necessary.
To succeed in this role, you will need:
- A minimum of 6 months international voice experience.
- Excellent English communication skills, both written and verbal.
- Proven customer service, problem-solving, and multitasking skills.
We offer a competitive salary package, including:
- A monthly salary of up to ₱24,000.
- A comprehensive benefits package, including performance incentives and opportunities for career growth and advancement.
At Neks Job Philippines, we believe that our employees are our greatest assets. We invest in their growth and development, providing ongoing training and support to ensure they excel in their roles.
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