Technical Service Representative

4 days ago


Pasig, National Capital Region, Philippines Rentokil Initial Full time

Rentokil Initial is a leading provider of pest control and hygiene services, operating in 90 countries with a team of 62,900 professionals.

Main Accountabilities
  • Develop and implement strategies to improve service operations, ensuring compliance with reporting services and termite management programs.
  • Provide expert technical advice, submitting reports in a timely and accurate manner.
  • Conduct regular site inspections, discuss results with customers, and establish action plans.
Administrative and Support Functions
  • Collaborate with the Technical Manager to design, schedule, and deliver training programs.
  • Manage authorized product lists, coordinate updates, and assist procurement teams.
  • Monitor technician performance, conduct service audits, and maintain quality standards.
Customer Relations
  • Respond to customer inquiries and concerns promptly, adhering to company policies and procedures.
  • Identify sales opportunities and collect payments to drive business growth and improve collections.
  • Participate in mandatory training, meetings, conferences, and corporate events.

We strive to create an inclusive work environment that values diversity and supports the growth of all employees.



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