Sales and Service Representative
7 days ago
About the Role:
Hunter's Hub is seeking an experienced Sales and Service Representative to join our customer support team. As a Sales and Service Representative, you will play a critical role in providing exceptional customer service and support to our clients. You will be responsible for answering customer inquiries, resolving issues, processing orders, and maintaining accurate customer records.
Main Responsibilities:
- EFFECTIVELY COMMUNICATE WITH CUSTOMERS TO RESOLVE ISSUES AND ANSWER INQUIRIES.
- PROCESS ORDERS AND MAINTAIN ACCURATE CUSTOMER RECORDS.
- IDENTIFY OPPORTUNITIES TO PROMOTE AND UPS ell PRODUCTS AND SERVICES TO CUSTOMERS.
- PROVIDE EXCEPTIONAL SERVICES AND SUPPORT TO ALL INTERNAL AND EXTERNAL CLIENTS.
- ESCALATE COMPLEX OR UNRESOLVED PROBLEMS TO APPROPRIATE BUSINESS UNITS WHEN NECESSARY.
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