Technical Service Representative

7 days ago


Pasig, National Capital Region, Philippines Optum Full time

Company Overview

Optum is a global organization that aims to make the health system work better for everyone. We are committed to delivering equitable care that addresses health disparities and improves health outcomes.

Job Summary

This role involves providing technical support to customers through various channels, ensuring timely and accurate resolution of issues. The ideal candidate should have excellent analytical and problem-solving skills, as well as experience working with internet service providers.

Main Responsibilities

  • Create and process broadband and phone line requests
  • Utilize internet service provider online systems to process orders and check status
  • Communicate with customers regarding service installations and milestones
  • Follow standard due date guidelines for each service provider

Requirements

  • College degree in IT or equivalent experience
  • Minimum 3 years of experience in IT support
  • Analytical and problem-solving skills


  • Pasig, National Capital Region, Philippines IQ-EQ Full time

    We're looking for a Technical Service Representative to join our team at IQ-EQ. As a key contributor to our professional services group, you'll be responsible for providing expert technical support to our clients worldwide.Responsibilities:Respond to client tickets in a timely manner, demonstrating knowledge and clear communication.Evaluate and escalate...


  • Pasig, National Capital Region, Philippines JetSon Manpower Agency Full time

    JetSon Manpower Agency is hiring a dedicated IT Service Representative to deliver exceptional customer service and technical support.About the JobThis role involves assisting customers with technical inquiries, resolving issues promptly, and maintaining accurate records of customer interactions.Key RequirementsEducational Qualifications: A High School or...


  • Pasig, National Capital Region, Philippines ESC Corporation Full time

    Entry-Level Job OpportunityThe ESC Corporation is currently looking for an enthusiastic and detail-oriented Customer Service Representative - IT to join our growing IT department. As a Customer Service Representative - IT, you will be responsible for delivering high-quality technical support to internal users and external clients, addressing technical...


  • Pasig, National Capital Region, Philippines The VITO Group Full time

    **About the Role:**The VITO Group is seeking a Technical Sales Representative - MEP Systems to join our team. As a Technical Sales Representative, you will be responsible for marketing and selling the company's MEP services to contractors, developers, and construction companies.Key Responsibilities:Market and sell MEP services to contractors, developers, and...


  • Pasig, National Capital Region, Philippines Nfinite IT Solutions Services Inc. Full time

    Customer Service Representative for IT SolutionsWe are seeking a highly motivated individual to join our team as a Customer Service Representative for IT Solutions. In this role, you will provide technical support and training to clients on using Point of Sale (POS) applications and hardware.Key Responsibilities:Provide technical support to clients via phone...


  • Pasig, National Capital Region, Philippines One Contact Center Full time

    About One Contact CenterAt One Contact Center, we strive to provide an exceptional customer experience through our dedicated team of professionals. As a Technical Support Representative, you will play a vital role in delivering top-notch service and support to our clients.


  • Pasig, National Capital Region, Philippines Rentokil Initial Full time

    Rentokil Initial is a leading provider of pest control and hygiene services, operating in 90 countries with a team of 62,900 professionals.Main AccountabilitiesDevelop and implement strategies to improve service operations, ensuring compliance with reporting services and termite management programs.Provide expert technical advice, submitting reports in a...


  • Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time

    •Attends to client inquiries by phone or thru email regarding new or existing products and services.•Receives customer requests by phone or thru email.•Analyzes customer requests and provides necessary information.•Ensures effective handling of customer complaints and requests.•Classifies and resolves customer complaints and requests.•Coordinates...


  • Pasig, National Capital Region, Philippines FIS Full time

    About FISFIS is a leading provider of financial technology solutions. We empower businesses to succeed by providing innovative products and services that help them navigate the complex world of finance.We Offer:A competitive salary and benefits package.A dynamic work environment with opportunities for career growth and development.The chance to work with a...


  • Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    At Neksjob Philippines, we're seeking a Customer Service Representative to handle concerns and complaints regarding goods and services. As a key member of our team, you'll be responsible for assisting consumers with returns, upgrades, and purchases while providing guidance and technical support.Qualifications:At least a high school graduate or its...


  • Pasig, National Capital Region, Philippines Orbit Teleservice NCR Full time

    We are continuously looking for top talents to join Orbit Teleservice NCR. Our organization achieves stability by treating our employees with utmost care, just like we treat our valued clients.We have the following job openings:Customer Service RepresentativeTechnical Support RepresentativeSales RepresentativeTravel AssociateHealthcare SpecialistFinancial...


  • Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time

    • Attends to client inquiries by phone or thru email regarding new or existing products and services.• Receives customer requests by phone or thru email.• Analyzes customer requests and provides necessary information.• Ensures effective handling of customer complaints and requests.• Classifies and resolves customer complaints and...


  • Pasig, National Capital Region, Philippines Tasq Staffing Solutions Full time

    Job Opportunity for Portuguese BilingualsWe are seeking a skilled TSR Portuguese Bilingual to join our team at Tasq Staffing Solutions. As a Technical Support Representative, you will play a crucial role in delivering exceptional customer service to clients from the US, APAC, and EMEA regions.Key Responsibilities:Provide product technical support via phone...


  • Pasig, National Capital Region, Philippines iSupport Worldwide Full time

    Technical Support Representative (German Speaking)3 days ago Be among the first 25 applicantsSalary: To be discussed during an initial interviewJob Description:Working in an inbound and outbound call center/office environment, Technical Advisors will provide comprehensive pre-sales, sales, and after-sales support to vendors, end-users, and dealers. This...


  • Pasig, National Capital Region, Philippines StackPh GDV Business Services Full time

    As a Customer Service Representative, you will assist customers with concerns, complaints, returns, upgrades, and purchases. You'll also provide guidance and technical support in various settings, such as home, office, or call centers.Qualifications:Fresh graduate is also welcomeAt least high school graduate (old curriculum) or senior high school graduate...


  • Pasig, National Capital Region, Philippines Neks Job Philippines Full time

    Job DescriptionRespond to incoming calls from customers regarding technical issues with our products and services.Provide accurate and helpful information to customers via phone, email, or chat.Troubleshoot complex technical problems and escalate them to senior technicians when necessary.As a Customer Service Representative for Tech Products, you will play a...


  • Pasig, National Capital Region, Philippines Neksjob Corporation Full time

    About Neksjob Corporation">Neksjob Corporation is a leading organization that values customer satisfaction and seeks to hire talented individuals to join our team.">Job Summary:">We are looking for a skilled Customer Service Representative to handle concerns and complaints regarding goods and services. The ideal candidate will possess excellent English...


  • Pasig, National Capital Region, Philippines FIS Full time

    About the Role">We are seeking a highly skilled and motivated Technical Support Representative to join our team. In this role, you will be responsible for providing desk-side assistance in resolving technology support issues, performing installations, repairs, upgrades, backups, and other maintenance tasks.You will also provide effective customer service in...


  • Pasig, National Capital Region, Philippines Neksjob Corporation Full time

    Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Educational Attainment● HS Graduate (Old...


  • Pasig, National Capital Region, Philippines Datamatics Full time

    Job Overview:We are seeking a highly skilled and motivated Technical Support Representative to join our team at Datamatics.Job RequirementsYou will be responsible for dealing with hardware and application support queries and issues reported to the support desk.You will take ownership and responsibility of issues from start through to a successful...