Technical Support Specialist

2 weeks ago

Porac, Philippines beBeeCustomerSupport Full time ₱60,000 - ₱123,000
Job Summary

MCI delivers tailored solutions to meet diverse client needs, driven by excellence and innovation. As a leading Business Process Outsourcing company, we establish ourselves as trusted partners in the industry.

Technical Support Representatives will assist customers with troubleshooting and resolving technical issues via various channels. This role requires strong communication skills, tech savviness, and a customer-centric approach.

Key Responsibilities
  1. Assist customers via phone, chat, or email to resolve technical issues.
  2. Troubleshoot complex problems using analytical and critical thinking skills.
  3. Communicate effectively with customers to understand their needs and provide tailored solutions.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment with multiple priorities.
Benefits

We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment.

Why Choose Us

MCI is committed to excellence and innovation, providing our clients with tailored solutions that meet their diverse needs. We are seeking highly motivated and tech-savvy individuals to join our team as Technical Support Representatives.

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