Virtual Operations Specialist

2 months ago


Pasig, National Capital Region, Philippines Neksjob Full time

Job Summary: We are seeking a skilled Virtual Process Customer Service Representative to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  1. Answer incoming calls from customers in a friendly and knowledgeable manner.
  2. Resolve customer inquiries and requests in a timely and appropriate manner.
  3. Utilize various client-based tools and applications for customer management and servicing.
  4. Provide cutting-edge service in a friendly, confident, and knowledgeable manner.

Requirements:

  • 1 year Call Center Experience
  • SHS (K12) or HS grad (old curriculum)
  • Good to Excellent Communication Skills
  • Willing to work on site

What We Offer:

  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits


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