Clinical Claims Training Expert

3 days ago

Mandaluyong City, National Capital Region, Philippines beBeeClaims Full time

Job Title: Clinical Claims Training Expert

We are seeking a highly skilled Clinical Claims Training Expert to join our team. As a key member of our organization, you will be responsible for delivering comprehensive end-to-end claims process training to new hires and existing claims examiners.

The primary goal of this role is to ensure that all staff members have the necessary knowledge and skills to handle claims efficiently and effectively. Your extensive experience in claims processing, auditing, or quality assurance within the insurance or healthcare industry will enable you to develop and deliver engaging training programs that meet the evolving needs of our business.

Key Responsibilities:

  • Develop and deliver training programs on the complete claims process, including insurance basics, systems applications, policy wording interpretation, and claims assessment.
  • Create high-quality training materials, such as presentations, manuals, and e-learning modules, to facilitate effective learning experiences.
  • Conduct orientation sessions for new hires to familiarize them with company procedures and policies.
  • Provide ongoing support and training to existing claims examiners to enhance their skills and knowledge.
  • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, making improvements as necessary.

Required Skills and Qualifications:

  • Minimum of 3 years of experience in claims processing, auditing, or quality assurance within the insurance or healthcare industry.
  • Proven experience in developing and delivering training programs, preferably in the insurance or financial services industry.
  • Excellent presentation and communication skills, with the ability to convey complex information in an understandable manner.
  • Strong organizational skills and attention to detail, with the ability to manage multiple training sessions and projects simultaneously.

Benefits:

We offer a dynamic work environment, opportunities for professional growth and development, and a competitive salary package.

About Us:

We are a leading provider of claims management solutions. Our mission is to deliver exceptional service and support to our clients, while maintaining the highest standards of professionalism and integrity.

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