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Brokerage Operations Manager

3 weeks ago

Mandaluyong City, National Capital Region, Philippines Unilab, Inc. Full time

We are looking for a highly skilled insurance operations professional to take on the role of insurance operations director. As a key member of our team, you will be responsible for leading the development and implementation of our insurance operations strategy, ensuring that our brokerage operates efficiently and effectively.

Key Performance Indicators (KPIs)
  • Meets customer satisfaction targets through timely and efficient delivery of services.
  • Develops and maintains effective relationships with insurance providers and clients.
  • Identifies and implements opportunities for process improvements to increase efficiency and reduce costs.

To succeed in this role, you must have a deep understanding of insurance operations, including policy administration, claims, and underwriting support, as well as excellent analytical, problem-solving, and decision-making skills.