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IT Support Specialist

1 week ago

Taguig, National Capital Region, Philippines Pinoybisnes Full time
Job Summary:
A skilled IT Support Specialist is required to handle inquiries and requests from clients in a fast-paced service desk environment. The ideal candidate will be proficient in German and English, with excellent communication and problem-solving skills.

Key Responsibilities:
- Handle customer inquiries via phone and email
- Process requests and issues efficiently
- Ensure accurate documentation and resolution
- Troubleshoot various systems, servers, and workstations
- Collaborate with the team to resolve complex technical issues

Requirements:
- Proficiency in German and English languages
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Familiarity with computer applications and internet navigation

What We Offer:
- Competitive salary and benefits package
- Opportunity to develop technical skills and expertise
- Collaborative and dynamic work environment

About Us:
We are a leading IT and business process services firm committed to delivering exceptional results for our clients.