
Program Coordinator
1 week ago
The Project Manager is responsible for overseeing the planning, execution, and delivery of projects that drive our mental health technology platform. This involves managing project scope, resources, and timelines while driving Agile processes, facilitating team collaboration, and ensuring smooth communication between clients and the development team.
Key Responsibilities- Project Planning & Resource Management
- Define and refine project scope.
- Plan resource allocation and secure approvals.
- Ensure proper resource availability and utilization.
- Develop project schedules and timelines based on estimates.
- Plan and sequence project activities.
- Facilitate Agile ceremonies: kick-offs, sprint planning, daily stand-ups, retrospectives, etc.
- Manage Jira boards (sprints, tickets, reports).
- Track project performance with Jira metrics (velocity, burn-up/down, sprint reports).
- Monitor team and individual performance via KPIs and stand-ups.
- Send regular progress reports to stakeholders.
- Act as mediator between client and team; resolve conflicts.
- Remove blockers and distractions.
- Keep the team motivated, focused, and aligned on goals.
- Hold team members accountable.
- Advocate collaboration and effective communication.
- Streamline processes to improve project/sprint velocity.
- Conduct post-mortems for major incidents (bugs, outages, etc.).
- Ensure project documentation is centralized and regularly updated.
- At least 3 years of experience in project management.
- Expertise in Agile/Scrum methodologies, leading sprint cycles, retrospectives, and leveraging Jira for metrics-driven project tracking.
- Proven leadership abilities in resource planning, team allocation, and mediating conflict to ensure project cohesion.
- A strategic liaison between clients and developers, translating business needs into technical action with exceptional communication skills.
- Highly analytical, with a focus on KPI monitoring, progress reporting, and conducting post-mortems to drive continuous improvement.
- Meticulous attention to process optimization and comprehensive documentation.
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