Academic Program Manager

1 week ago

Barcelona, Philippines beBeeEducational Full time ₱180,000 - ₱220,000
Job Description

This job is fully remote. Clear English communication skills are required.

Main Responsibilities:

  • The Educational Program Director plays a crucial role in the success of our organization by coordinating instructors, tracking student progress, and providing quality customer service.
  • They actively support Regional Operations, ensuring seamless execution of programs and initiatives.
  • Provide outstanding academic services to students and their families, operating in a virtual environment.
  • Maintain our operating standards, including people, financial, and academic standards.
  • Ensure delivery of programs and initiatives for our students and school district partners.
  • Meet operational excellence standards.
  • Provide virtual administrative support to Regional Operations, including answering phones, managing daily business data, and creating/managing schedules with students and teachers.
  • Manage class schedules to effectively staff sessions and meet company efficiency and usage targets.
  • Manage virtual tutoring sessions.
  • Monitor all students' academic progress.
  • Help ensure flawless execution of programs and initiatives.
  • Manage your own time in compliance with company and regulatory requirements.
  • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments.
  • Other responsibilities as required by the business.

Required Skills and Qualifications

  • Time management, planning, and prioritization.
  • Ability to organize and manage multiple responsibilities successfully.
  • Exhibits professional and approachable demeanor.
  • Ability to prioritize and focus on key objectives, which may change from month to month.
  • Effective communications both in virtual environments.
  • Proficient in using all communication media, including in-person, phone, and video.
  • Ability to build engagement and trust in virtual relationships, whether with customers or team members.
  • Works well with others.
  • Learning agility – able to adapt to changes in the work environment by changing behaviors as required.
  • Able to acquire new skills as required.
  • Ability to engage, manage, and grow virtual relationships with customers, employees, and business partners (e.g., local schools).
  • Ability to manage remote teachers.
  • Ability to work independently.
  • High tolerance for ambiguity.
  • Bachelor's degree required.
  • 2-3 years of progressive career growth.
  • Experience working in a virtual operations and team environment.
  • Bilingual in English and Spanish beneficial.
  • Proficient in Microsoft Office and Google applications.

Benefits

  • Fully Remote Work Environment
  • PTO

Others

We are seeking a dedicated and skilled Educational Program Director to join our team.

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